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Medina Auto Mall
- Automotive
- Medina, OH
About this business
Location details
3205 Medina Rd, Medina, OH, 44256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 8:00 p.m. | |
| Tue | 09:00 a.m. to 6:00 p.m. | |
| Wed | 09:00 a.m. to 6:00 p.m. | |
| Thu | 09:00 a.m. to 8:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I took my Jeep in to fix a problem with it not starting. Medina auto mall claimed they fixed it but told me to call back if the problem wasn’t fixed. It wasn’t fixed! I called 13 times and left 3 voice mails in a 3 day time period with NO RESPONSE. It’s been over 2 weeks since my initial call. I finally took it to Brunswick Auto Mart and it was taken care of. I’m so disappointed with media auto mall, but have now heard so many similar horror stories. They have certainly lost 2 customers.
What’s so funny is that the headline picture is the BMW that I’m currently dealing with... So I’ve owned the vehicle for less then 10 days, 6 of which has been with the dealer, why? Because when I bought it, I took it to BMW and they told me that there were quite a few things wrong with it. This is a BMW 7 series, if a check engine light is on it could be a 300$ fix or a $$$ fix. I took it back to the dealer, and Matt the sales rep (new to selling cars) has no answer for me. The first time, Matt tells me they changed t... read more
If you need your vehicle fixed don't bring it here. It won't get fixed warranty or not. When you call it's difficult to get an answer. That's right I had to call to find out the status of my repair that never got fixed. They had the car 8 hours!!! Sales manager said he'd be happy to take a second look!! They had the car 8 hours!!!!
***Update 12/17: They did eventually do a proper fix on the van, and it is running well a year later. I don't think we would buy from them again, but I wouldn't flatten the tires of a loved one who was trying to go there to test drive a car. Original post: We've had the car less than 100 days. Transmission goes. Their "24 hour roadside service" took 3 hours to show up on a 20 degree day (not an "everyone's battery died from the cold" day or a bad roads day). Took 12 phone calls to get someone to show up because they kept in... read more
I bought a 09 f150 the first day i had it the a.c went out they said they would not fix it cause its the flap door. Then about 3 weeks later the truck starts knocking and I call them they said bring it in so I did they say there nothing wrong with and told me to go up there and tell the tech What the problem was. so I did and we walked over to my truck and there a 2 foot burn out and rubber all over the side of my truck also I have brand new tires on my truck not no more. So I leave they call me the next day and still say... read more
I bought a 2008 Honda Civic, it sounded great and the AC was working during the test drive. The next day, the air stopping working and the car broke down a week later due to a locked compressor. About a week later, the car broke down again due to a crack in the engine. The company would not give me any kind of warranty, I admit I shouldn't have bought a car without one, and learned my lesson. However, when telling the company about the complete destruction of the car I spent my life savings on, they left a voicemail saying t... read more
Frequently asked questions about Medina Auto Mall
How is Medina Auto Mall rated?
Medina Auto Mall has a 4.4 star rating with 5,405 reviews.
When is Medina Auto Mall open?
Medina Auto Mall is closed now. It will open at 9:00 a.m.