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Medina Auto Mall
- Automotive
- Medina, OH
About this business
Location details
3205 Medina Rd, Medina, OH, 44256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 8:00 p.m. | |
| Tue | 09:00 a.m. to 6:00 p.m. | |
| Wed | 09:00 a.m. to 6:00 p.m. | |
| Thu | 09:00 a.m. to 8:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Went to the Medina auto mall today 10/12/20 had been talking to Charlie about a truck and told him Saturday that I’d be in Monday since they were closed Saturday. And let me back track a little I was in to see this exact same truck two weeks earlier and they said they had sold it when they never did. Back to today. I get a text from Charlie asking if I’d be in today, I said yes I will be in today. told him probably around 5:30. I update him in the afternoon that I will be there in 40 minutes I get there in 31 minutes Charlie... read more
My credit score was ran (so now my credit took a hit), NO one ever called me back! I’ve called multiple times and my records can’t even be found. Was told they’d call me back, never did. Everyone I’ve spoke to on the phone was very annoyed sounding and rude. This is NOT how you do business.
This place is horrible!!!! We leased a truck and turned in our previous lease to them which they were supposed to pay off. Now we are getting a bill from the bank for damage that was done while this dealership had the vehicle! Every time I call I get transferred and they do not return my calls! It is like pulling teeth to talk to anyone but the operator! We will never ever go back to these people!!!!
This place is a joke! False advertisement! There were no deals unless you want to be ripped off! We went to another dealer and got a great deal on a Jeep! Do not go here!!
The person who on Facebook from Medina Auto Mall needs trained better in answering customers questions! I gave them all the information about my needs and about my credit and asked if they could get me into a $169.00 monthly car payment! They messaged me back and said they could! Drove all the way from Massillon Ohio thinking I had a good chance of getting a used car! Got there and a nice salesman came back and told me he could only get me into a $300.00 a month car payment! Very disappointed because if I had been told that ... read more
They sold me a broke car that in the next day needed to be fixed... I took there back and they did notably say ot was sold as it is (I left with all working and looking ok). The fix of the car coast 900$... my first car in US and such a terrible experience.
Shady. It was a waste of 3 hours
My husband and I went yesterday to look at a truck and the salesman Steve Styers said he would have to go find the truck and came back 1 time and said he was still looking for it after waiting a half hour for him he never showed up so we left! I highly recommend you go somewhere else for a vehicle! Very poor customer service!!!
No respect for this dealership. They sell automobiles that have serious engine problems and do not stand by their word! The sales manager lies! States he will make right on vehicles sold with problems and never returns calls or makes things right!! Please save yourself the money and buy from a reputable dealership NOT THIS ONE!!!! Worst experience ever for my son who just bought his first truck! These people should be ashamed of themselves!!! We have never had to deal with such an unprofessional dealership like this one EVER... read more
Frequently asked questions about Medina Auto Mall
How is Medina Auto Mall rated?
Medina Auto Mall has a 4.4 star rating with 5,396 reviews.
When is Medina Auto Mall open?
Medina Auto Mall is closed now. It will open at 9:00 a.m.