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Medina Auto Mall
- Automotive
- Medina, OH
About this business
Location details
3205 Medina Rd, Medina, OH, 44256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 8:00 p.m. | |
| Tue | 09:00 a.m. to 6:00 p.m. | |
| Wed | 09:00 a.m. to 6:00 p.m. | |
| Thu | 09:00 a.m. to 8:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I purchased a vehicle from Medina Auto Mall and I have a signed contract. I find out later that Medina Auto Mall broke the payment terms that were clearly defined in the contract. They never bothered to call me to inform me that they wouldn’t honor a contract that they presented to me and signed. All communication had to be initiated by myself. I was treated poorly during the conversations. I have never received even an apology. Can you trust a dealership that randomly and haphazardly breaks a signed contract?
they have great vehicles at good prices but I had a appointment and the salesman the entire time just kept talking to other people the entire time. my fiance me and my kid was there for 3 hours. then somehow he got us some number without even getting our ssn. honestly unbelievable
It's not warm when you walk in there. when I say warm I'mreferring to feeling like I'm welcomed into your house. I feel I was stiffed on my auto deal. Although my credit is not the greatest I asked for a couple things such as a roof and all wheel drive, I was told by my salesman that he would make an appointment to have it done. Well six days later I was told it couldn't be done. If he was a good salesman he would of known that. I feel that I'm stuck with a brand new car and it has nothing I asked for!! What a BIG DIS... read more
wife sent credit app for credit forgiveness sale they had..and NEVER called or anything.. called them several times..and they said someone would call..wouldn't buy a candy bar from these people.. HORRIBLE CUSTOMER SERVICE!!!
Hire salesman that will not say anything to get the sale and actually know their own product
We drove down to Medina Auto Mall last weekend. We were referred there and were interested in a Envision. The salesperson was understandably busy. Had us test drive with someone else but gave us his card and said to email or text what we decided to do. I emailed 2 days later, stating we wanted the car and asking what we do next. No answer. Waited a day and then texted him. Nothing. In the meantime got a text from a different sales person asking if we wanted to come text drive an Envision. I texted back saying that I thought ... read more
This place is a joke. Clueless staff. Highly recommend never looking at a car from this disorganized dump.
Took two of my vehicles to this location for a routine oil change and multi-point inspection. The speed of service on both was incredibly fast, however, it appears they sacrificed a quality job for speed. Our 2014 Jeep Patriot came out of the inspection with everything allegedly being “checked and ok” but FOUR DAYS after this inspection our vehicle would not start. After popping the hood and inspecting the battery there was severe corrosion on the terminals and inside the battery cover... I’m pretty sure this should have b... read more
bought a car from them 2 days later it was in the shop.
Frequently asked questions about Medina Auto Mall
How is Medina Auto Mall rated?
Medina Auto Mall has a 4.4 star rating with 5,270 reviews.
When is Medina Auto Mall open?
Medina Auto Mall is closed now. It will open tomorrow at 9:00 a.m.