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Medina Auto Mall

4.4

About this business

Location details

3205 Medina Rd, Medina, OH, 44256, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 8:00 p.m.
Tue09:00 a.m. to 6:00 p.m.
Wed09:00 a.m. to 6:00 p.m.
Thu09:00 a.m. to 8:00 p.m.
Fri09:00 a.m. to 6:00 p.m.
Sat09:00 a.m. to 6:00 p.m.
SunClosed
4.45,270 reviews
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Erica Weber's profile image
Erica Weber 
5 years ago

Shady. It was a waste of 3 hours 

Rachel Pugh's profile image
Rachel Pugh 
5 years ago

My husband and I went yesterday to look at a truck and the salesman Steve Styers said he would have to go find the truck and came back 1 time and said he was still looking for it after waiting a half hour for him he never showed up so we left! I highly recommend you go somewhere else for a vehicle! Very poor customer service!!! 

Denise Crawford Liptak's profile image
Denise Crawford Liptak 
5 years ago

No respect for this dealership. They sell automobiles that have serious engine problems and do not stand by their word! The sales manager lies! States he will make right on vehicles sold with problems and never returns calls or makes things right!! Please save yourself the money and buy from a reputable dealership NOT THIS ONE!!!! Worst experience ever for my son who just bought his first truck! These people should be ashamed of themselves!!! We have never had to deal with such an unprofessional dealership like this one EVER... read more

Tom Spracale's profile image
Tom Spracale 
5 years ago

Drove a half hour for the 5000 over kbb looked up my cars kbb before coming out they offered me 1000 dollars under the value. The guy I spoke to was so nice and honest, but it’s just a gimmick to get people in the door. don’t know about the other offers they have but this offer was false advertisement. 

Ashton Seales's profile image
Ashton Seales 
5 years ago

I purchased a 2012 Jeep Patriot from them in June with cash and have still not received the title. I've called numerous times and nobody can get me on the phone with a manager. The ONE time I did get through to someone, Linda, she told me my title was lost in the mail and that I am supposed to file at clerk of courts for a duplicate. Uh, last I checked in the state of Ohio, the dealership is responsible for this. I'm talking with a lawyer now to find out if it would be better to sue through the state or civically. 

Iurii Kyryk's profile image
Iurii Kyryk 
5 years ago

Worst buying experience, they were trying to sell a car I didn’t want , I called about 2019 ram when I came salesman told me they were sold out of 2019 ram , then I told him I don’t need 2020 , so when I start walking away they magically found 2019. They also told me I will get 6.00 interest rate and after all it was 6.9, we came in 6.30 pm and they hold us until 11.30 pm it was crazy. So in general if you want to get raped go buy a car at Medina Auto mall, by the way they don’t use mask, just pretend they do. 

Andrew Jones's profile image
Andrew Jones 
5 years ago

Worst experience I’ve had at a car dealership. Purchased a vehicle at the end of February, and didn’t get off to a good start when we realized after getting home that the salesman Travis had snuck in the most expensive warranty possible without ever talking to us about it. On top of that, the radio tune knob was missing when we purchased the vehicle, and we were given paperwork stating the dealership would replace it. 2 months later we call in to check if they’ve gotten the knob in, and it turns out you can’t just order the ... read more

Michelle Hlawati Schultz's profile image
Michelle Hlawati Schultz 
5 years ago

nothing but problems with the sales guy after i got my car 

Christine Michelle's profile image
Christine Michelle 
5 years ago

Take Covid-19 seriously. Not a single salesperson or service person had a mask on. No hand sanitizer. 

Frequently asked questions about Medina Auto Mall

How is Medina Auto Mall rated?

Medina Auto Mall has a 4.4 star rating with 5,270 reviews. 

When is Medina Auto Mall open?

Medina Auto Mall is closed now. It will open tomorrow at 9:00 a.m.