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Mercedes Benz of Plano
- Car Dealers
- Plano, TX
About this business
Location details
6455 Dallas Parkway, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
All great Except the car wash. Don't vacuum the carpets and never clean the windows.
Business response:
Thank you for your feedback! We're glad to hear you had a great overall experience. We also appreciate you sharing your comments about the car wash, vacuuming, and windows. Your feedback is valuable, and we'll pass it along to our team as we continue working to improve the experience at Mercedes-Benz of Plano.
Excellent service, excellent Service Advisor. Everything was accurately addressed.
Business response:
Thank you for your review! We're glad to hear you received excellent service and that your Service Advisor accurately addressed all of your needs. We appreciate you choosing Mercedes-Benz of Plano and look forward to serving you again!
I went to the service department with an issue on my vehicle. Jay Henderson with service, attended me and explained what would be happening next. He was straightforward and clear on the expectations and made sure I was updated with everything going on. My vehicle problems were resolved and I am extremely satisfied with everything. I will definitely be referring him anyone that is having car issues. Excellent service. 10 out of 10. 5 stars all the way around for everyone.
Business response:
Thank you for your detailed review! We're glad to hear Jay Henderson provided clear communication, kept you updated throughout the process, and helped get your vehicle concerns resolved. We appreciate your recommendation and will be sure to share your kind words with Jay and our service team. Thank you for choosing Mercedes-Benz of Plano, and we look forward to assisting you again!
Great customer service. I would recommend.
Business response:
Thank you for your review! We're glad to hear you had a great customer service experience and appreciate your recommendation. Thank you for choosing Mercedes-Benz of Plano, and we look forward to serving you again!
Great as always. Friendly, efficient knowledgeable staff and gave great care to car and the customer.Andrew my advisor is the best, very knowledgeable and always go above and beyond to fix the problem and make sure customers are satisfied.
Business response:
Thank you for your kind review! We're glad to hear you consistently receive friendly, efficient, and knowledgeable service from our team. We'll be sure to share your compliments with Andrew and let him know his dedication and commitment to taking great care of his customers are appreciated. Thank you for choosing Mercedes-Benz of Plano, and we look forward to serving you again!
Mercedes Benz of Plano has the best service mainly due to Chad Bunton who has worked there for years Chad is such a please to work with
Business response:
We're glad to hear Chad Bunton has continued to provide you with exceptional service and has made your visits to Mercedes-Benz of Plano a great experience. We'll be sure to share your compliments with Chad. We appreciate your loyalty and look forward to serving you again!
Always a good experience at MB of Plano!
Business response:
Thank you for your review! We're glad to hear you always have a great experience at Mercedes-Benz of Plano. We appreciate your continued trust and look forward to serving you again!
It's very nice and supportive
Business response:
We're glad to hear you found our team supportive and had a positive experience at Mercedes-Benz of Plano. We appreciate your business and look forward to serving you again!
Mercedes Benz of Plano always treats us like royalty! We have not ever experienced this level of Customer Service elsewhere.
Business response:
We're honored to hear that our team consistently provides the level of customer service you expect and deserve. We truly appreciate your loyalty to Mercedes-Benz of Plano and look forward to continuing to provide you with a premium experience for years to come!
Frequently asked questions about Mercedes Benz of Plano
How is Mercedes Benz of Plano rated?
Mercedes Benz of Plano has a 4.6 star rating with 14,332 reviews.
When is Mercedes Benz of Plano open?
Mercedes Benz of Plano is closed now. It will open at 8:00 a.m.