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Mercedes Benz of Plano
- Car Dealers
- Plano, TX
About this business
Location details
6455 Dallas Parkway, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The team is always helpful. They are really knowledgeable to what I need done and I thank them.
Business response:
Thank you for sharing this! We're so glad our team continues to take great care of you and your vehicle. Knowledgeable, helpful service is exactly what we strive to deliver every visit. We truly appreciate your trust in Mercedes-Benz of Plano!
great service like always , always
Business response:
We love hearing that! Thank you for the continued trust and for sharing such kind words. Delivering great service every time is what we strive for here at Mercedes-Benz of Plano we appreciate you!
Great everything is easy at the dealership
Business response:
We love hearing that! It's great to know everything felt easy and seamless during your visit. That's exactly the experience we strive to deliver here at Mercedes-Benz of Plano. Thanks for taking the time to share your kind words we look forward to seeing you again soon!
Jay Henderson is excellent service representative.
Business response:
We couldn't agree more Jay is an outstanding service representative! We're so glad he delivered the excellent care and professionalism our guests deserve. Thank you for trusting Mercedes-Benz of Plano with your vehicle!
Great service but didn't have any loner cars. Also would like better and more timely updates on progress of repairs.
Business response:
Thank you for your honest review and for recognizing our service team's efforts. We're glad to hear your overall experience was positive, but we understand how important timely updates and loaner availability can be. We'd love to ensure your next visit earns that fifth star.
Excellent service and very friendly people
Business response:
Thank you! We're so glad to hear you received excellent service from our friendly team. Providing a warm, first-class experience is what we're all about at Mercedes-Benz of Plano we appreciate you!
I really appreciate the service department here especially my service advisor Sabrina. They always take the time to clearly explain what my car needs now versus what can wait, which makes it easy to understand and plan ahead. It's rare to find a place that feels this straightforward and honest. I'm not saying the prices are exactly "cheap," because it is Mercedes, but I do feel like I'm getting solid, trustworthy service every time.
Business response:
We truly appreciate this thoughtful review! Sabrina and our service team pride themselves on being transparent, informative, and trustworthy and it's wonderful to hear that came through in your experience. Clear communication and genuine care are at the heart of what we do here at Mercedes-Benz of Plano. Thank you for your continued trust and kind words!
Got my issue resolved. They are knowledgable and know what they are doing.
Business response:
We're so glad to hear your issue was resolved and that our team's expertise shined through! Providing knowledgeable, efficient care is what we strive for at Mercedes-Benz of Plano. Thank you for trusting us with your vehicle!
Too expensive, unnecessary work done.
Business response:
Thank you for sharing your thoughts with us. While we're glad to see the 4-star rating, we're sorry to hear some aspects of your visit didn't meet expectations. Our goal is to ensure every service feels transparent and worthwhile.
Frequently asked questions about Mercedes Benz of Plano
How is Mercedes Benz of Plano rated?
Mercedes Benz of Plano has a 4.6 star rating with 13,514 reviews.
When is Mercedes Benz of Plano open?
Mercedes Benz of Plano is closed now. It will open tomorrow at 8:00 a.m.