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Mercedes Benz of Plano
- Car Dealers
- Plano, TX
About this business
Location details
6455 Dallas Parkway, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Service was outstanding!!! A printout was provided proactively of work that was performed and also recommended actions that could be deferred. Thanks to Justin and team!!!
Business response:
Thank you for your feedback! We appreciate you recognizing Justin and the team for providing clear documentation of the work performed along with transparent recommendations for future service. Offering helpful guidance so you can plan ahead is exactly what our team aims for at Mercedes-Benz of Plano. We look forward to assisting you again on your next visit.
Excellent Customer Service Always
Business response:
Thank you for your feedback! We appreciate your continued trust and your recognition of the consistent customer service you receive at Mercedes-Benz of Plano. Providing a professional and dependable experience every visit is exactly what our team aims for. We look forward to seeing you again on your next visit.
Christina was the best service writer, our experience was awesome.
Business response:
Thank you for your feedback! We appreciate you recognizing Christina and the excellent experience she provided. Delivering attentive and professional service is exactly what our team aims for at Mercedes-Benz of Plano. We look forward to seeing you again on your next visit.
ease of scheduling, time to deliver
Business response:
Thank you for your feedback! We appreciate you highlighting the ease of scheduling and the timely delivery of your vehicle. Providing a smooth and efficient experience is exactly what our team aims for at Mercedes-Benz of Plano. We look forward to assisting you again on your next visit.
Service advisor was very professional and helpful. Gave us good advice without being pushy.
Business response:
Thank you for your feedback! We appreciate you highlighting the professional and helpful approach from your service advisor, along with advice that was informative and respectful. Providing guidance without pressure is exactly what our team aims for at Mercedes-Benz of Plano. We look forward to assisting you again on your next visit.
The dealership staff were very responsible. I worked with a very helpful and responsible staff member named Andrew
Business response:
Thank you for your feedback! We appreciate you recognizing Andrew for being helpful and responsible throughout your visit. Providing attentive and dependable service is exactly what our team aims for at Mercedes-Benz of Plano. We look forward to assisting you again on your next visit.
Dealership is very professional each time my car is serviced
Business response:
Thank you for your continued trust in Mercedes-Benz of Plano! We appreciate your recognition of the professional service you receive each time your vehicle is in our care. Providing a consistent and high-quality experience is exactly what our team aims for. We look forward to seeing you again on your next visit.
I'm so happy that the service department was able to resolve my issues. I'd been in multiple times to address them. Diego did a great job keeping me informed via text and had my car washed and cleaned inside when I picked it up.
Business response:
Thank you for sharing your experience! We appreciate your patience while we worked through your concerns and are pleased to know the issues were fully resolved. It's great to hear Diego kept you informed throughout the process and made sure your vehicle was returned clean and ready to go. Providing clear communication and a complete service experience is exactly what our team aims for at Mercedes-Benz of Plano. We look forward to assisting you again on your next visit.
Excellent service. The service advisor was very helpful and knowledgeable.
Business response:
Thank you for the great feedback! We appreciate you highlighting your service advisor's helpful and knowledgeable approach. Providing clear guidance and professional support is exactly what our team aims for at Mercedes-Benz of Plano. We look forward to assisting you again on your next visit.
Frequently asked questions about Mercedes Benz of Plano
How is Mercedes Benz of Plano rated?
Mercedes Benz of Plano has a 4.6 star rating with 14,045 reviews.
When is Mercedes Benz of Plano open?
Mercedes Benz of Plano is open now. It will close at 8:00 p.m.