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Mercedes Benz of Plano
- Car Dealers
- Plano, TX
About this business
Location details
6455 Dallas Parkway, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Quick, friendly and thorough.
Business response:
Thank you for your feedback. We appreciate you recognizing our team's quick, friendly, and thorough service. Providing an efficient and welcoming experience is exactly what we aim for at Mercedes-Benz of Plano. We look forward to seeing you again.
The team was professional, provided a clear explanation of the repairs, and finished the work ahead of schedule.
Business response:
Thank you for sharing your feedback. We appreciate you recognizing our team's professionalism, clear communication, and efficient turnaround. Delivering transparent updates and completing repairs ahead of schedule is exactly the level of service we aim to provide at Mercedes-Benz of Plano. We look forward to seeing you again at Mercedes-Benz of Plano.
They take care of you, and make sure that there is nothing else you will need to be safe on the road.
Business response:
Thank you for your feedback. We appreciate you recognizing our team's focus on your safety and making sure everything is in great condition before you're back on the road. Providing thorough, attentive care is exactly what we aim for at Mercedes-Benz of Plano. We look forward to seeing you again.
Calling the dealership to make an appointment was extremely easy. I got in almost that day and after going over the estimate of what we needed done, they worked on it got it done very efficiently. Customer service rep was great.
Business response:
Thank you for sharing your experience. We're happy to hear scheduling your appointment was simple and that our team was able to review the estimate clearly and complete the work efficiently. Providing a smooth process from the first call through service is exactly what we aim for at Mercedes-Benz of Plano. We appreciate your feedback and look forward to seeing you again.
Great service advisor Andrew Solis.
Business response:
Thank you for your feedback. We appreciate you recognizing Andrew Solis for the support he provided during your visit. At Mercedes-Benz of Plano, our team works to deliver a smooth and attentive service experience, and it's great to see Andrew represented that commitment. We look forward to seeing you again at Mercedes-Benz of Plano.
Everyone was professional and courteous. They kept me well informed.
Business response:
Thank you for taking the time to share your feedback. We appreciate you recognizing the professionalism and clear communication from our team. At Mercedes-Benz of Plano, keeping you informed and providing a courteous experience is exactly what we strive for every day. We look forward to seeing you again on your next visit.
Service was fast and corrected everything I asked for.
Business response:
Thank you for your feedback! We appreciate you highlighting the fast service and that everything you requested was completed properly. Providing an efficient and thorough experience is exactly what our team aims for at Mercedes-Benz of Plano. We look forward to assisting you again on your next visit.
My car was service as was expected. No negative feedback
Business response:
Thank you for your feedback! We appreciate you sharing that your vehicle was serviced as expected. Providing a smooth and reliable experience is exactly what our team aims for at Mercedes-Benz of Plano. We look forward to assisting you again on your next visit.
Requested safety inspection on 4/1was done 3/31, too early to count. Will have to have it redone.
Frequently asked questions about Mercedes Benz of Plano
How is Mercedes Benz of Plano rated?
Mercedes Benz of Plano has a 4.6 star rating with 14,045 reviews.
When is Mercedes Benz of Plano open?
Mercedes Benz of Plano is open now. It will close at 8:00 p.m.