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Mercedes Benz of Plano
- Car Dealers
- Plano, TX
About this business
Location details
6455 Dallas Parkway, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Excellent service provided by my advisor, David. He made the entire process seamless and ensured all maintenance work on my car was completed to full satisfaction
Business response:
We're glad to hear David made the service process seamless and ensured all of your maintenance needs were taken care of. We'll be sure to share your kind words with David. We appreciate your support of Mercedes-Benz of Plano and look forward to serving you again.
I like my service advisor Jay Henderson, he always takes very good care of all my concerns
Business response:
We're glad to hear Jay Henderson continues to take great care of your service needs and makes sure your concerns are addressed. We appreciate your continued trust in Mercedes-Benz of Plano and look forward to seeing you again.
One of the good service out there. But also depends upon the person whom you engage with at the dealership.
Business response:
We're glad to hear you consider Mercedes-Benz of Plano one of the better service options in the area. We appreciate your feedback and look forward to providing you with a consistently positive experience each time you visit.
I rate Mercedes (5) happy how they treat customers with respect and courtesy. I was pressing for time with my car, and they made it a point to do their best. And, the car was done when I needed it to be done. It was kinda an urgent matter. Ty.. especially the young service advisor Diego, and he's mechanic worked so hard to make this happen.
Business response:
We're glad to hear Diego and his technician worked hard to get your vehicle ready when you needed it, especially with the urgency of your visit. Providing respectful, courteous service while doing our best to accommodate our customers is exactly what we strive for at Mercedes-Benz of Plano. We'll be sure to share your kind words with Diego and the team.
Overall a very good and timely experience. The sales people were very nice and knowledgeable.
Business response:
We're glad to hear you had a timely and positive experience with our knowledgeable sales team at Mercedes-Benz of Plano. We appreciate your support and look forward to helping you again in the future.
Excellent service by professionals. Quick to respond as I drive into the service waiting area.
Business response:
We're glad to hear our team provided professional, responsive service from the moment you arrived at Mercedes-Benz of Plano. We appreciate your support and look forward to serving you again.
Very nice service. Very nice waiting place.
Business response:
We're glad to hear you enjoyed the service and found our waiting area comfortable. We appreciate your support of Mercedes-Benz of Plano and look forward to serving you again.
Service Advisor Patrick provided excellent customer service.
Business response:
We're glad to hear Patrick provided excellent customer service during your visit to Mercedes-Benz of Plano. We'll be sure to share your kind words with him. We appreciate your support and look forward to serving you again.
I choose Mercedes-Benz of Plano even though it is significantly farther from me than another dealership nearby, and the reason is simple: the level of customer service is exceptional. From the moment you arrive, the care, knowledge, professionalism, and sincere courtesy are palpable. You truly feel that you and your vehicle are being taken care of, and that level of service is worth the extra drive for me. I especially want to recognize my service advisor, Johnny Robles. He is simply the best. Johnny has taken care of my veh... read more
Business response:
Thank you for taking the time to leave such a thoughtful review! We're glad to hear the level of care and service at Mercedes-Benz of Plano makes the extra drive worthwhile. Johnny is a valued member of our team, and we're happy to hear he continues to provide the knowledgeable, patient, and personalized service you expect. We'll be sure to share your kind words with Johnny and the team. We truly appreciate your continued trust and support.
Frequently asked questions about Mercedes Benz of Plano
How is Mercedes Benz of Plano rated?
Mercedes Benz of Plano has a 4.6 star rating with 14,332 reviews.
When is Mercedes Benz of Plano open?
Mercedes Benz of Plano is closed now. It will open at 8:00 a.m.