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6455 Dallas Parkway, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Very professional and polite communication by the service adviser and timely finish up of the work.
Business response:
Thank you for sharing your experience! We're happy to hear your service advisor provided professional communication and kept everything on schedule. That's the level of care our team strives to deliver at Mercedes-Benz of Plano. We appreciate your feedback and look forward to seeing you again for your next visit.
It was a pleasure working with Manny and the staff there. They will make a very hefty bill seem easy to accept with the great service they provide. We bought reliability and the brand, not cheap & ugly!!!
Business response:
Thank you for the great feedback! We're happy to hear Manny and the team made your experience such a positive one. Providing professional service and helping our guests feel confident in the value and reliability of their vehicle is exactly what we aim for at Mercedes-Benz of Plano. We appreciate your trust in our team and look forward to seeing you again down the road.
Excellent customer service!
Business response:
Thank you for the great review! We're happy to hear you received excellent customer service from our team at Mercedes-Benz of Plano. That's the experience we work hard to provide for every guest. We appreciate your feedback and look forward to seeing you again.
Having my expectations exceeded
Business response:
Thank you for the review! We're happy to hear your experience at Mercedes-Benz of Plano exceeded your expectations. That's exactly the level of service our team works to provide every day. We appreciate your support and look forward to seeing you again.
good service, nice atmosphere
Business response:
Thank you for the kind words! We're happy to hear you enjoyed the service and atmosphere at Mercedes-Benz of Plano. Creating a comfortable and welcoming experience is important to our team. We appreciate your feedback and look forward to seeing you again.
Andrew is great always takes care of his clients
Business response:
Thanks for your review. It's great to hear Andrew continues to take such good care of you and makes your visits easy. That's exactly the experience we aim to provide at Mercedes-Benz of Plano. We look forward to seeing you again next time.
Very helpful and it was ready ontime
Business response:
Thanks for your review. It's great to hear everything was ready on time and that our team was helpful throughout your visit. That's the experience we aim to provide every day at Mercedes-Benz of Plano. We look forward to seeing you again next time.
5 star experience. Always offered a car while my car is in the shop.
Business response:
Thanks for the 5-star review. It's great to hear you consistently have a smooth experience and that the loaner vehicle option adds convenience while your car is in the shop. That's exactly what our team strives for at Mercedes-Benz of Plano. We look forward to seeing you again next time.
Excellent service; loaner service.
Business response:
Thanks for taking a moment to share your feedback with us. It's great to hear the loaner service made your visit more convenient and that everything went smoothly. That's exactly the kind of experience our team works to provide every day at Mercedes-Benz of Plano. We look forward to seeing you again next time.
Mercedes Benz of Plano has a 4.6 star rating with 14,045 reviews.
Mercedes Benz of Plano is open now. It will close at 8:00 p.m.