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Mercedes Benz of Plano
- Car Dealers
- Plano, TX
About this business
Location details
6455 Dallas Parkway, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Mercedes was thorough and did a great job. My advisor was so helpful and kind. Her name was Emma Thompson.
Business response:
Thank you for your kind review! We're glad to hear your service advisor Emma Thompson was helpful and kind, and that your vehicle was thoroughly diagnosed and repaired properly. We appreciate your trust in Mercedes-Benz of Plano and look forward to seeing you again!
Custom Service was great, but I did not like that a simple inspection took 2 hours
Business response:
Thank you for your feedback. We're glad to hear you were happy with the service provided, and we appreciate you also sharing your concern regarding the inspection time. Your input helps us improve, and we'll be sure to pass this along to our team.
The customer care is excellent! Very helpful and courteous.
Business response:
Thank you for your kind words! We're happy to hear you experienced excellent customer care and found our team helpful and courteous. We appreciate you choosing Mercedes-Benz of Plano and look forward to serving you again!
My service rep always takes care of me.
Business response:
Thank you for your feedback! We're glad to hear your service representative consistently takes great care of you. We truly appreciate your continued trust in Mercedes-Benz of Plano and look forward to seeing you next time!
Service is superb. Very professional
Business response:
Thank you for your review! We're glad to hear you found the service superb and our team very professional. We appreciate you choosing Mercedes-Benz of Plano and look forward to serving you again!
Helpful service, nice mechanic, did a good job. Very convenient to have them come to my house.
Business response:
Thank you for your feedback! We're glad to hear the service was helpful, the technician did a great job, and that the convenience of having service performed at your home worked well for you. We appreciate you choosing Mercedes-Benz of Plano and look forward to assisting you again!
My service experience was excellent. My service advisor - Roland- was very detailed and kept met up to date on the repair progress. The waiting area was well stocked and provided a good space to perform my business transactions. I highly recommend Mercedes Benz of Plano for all of your service needs.
Business response:
My service experience was excellent. My service advisor - Roland- was very detailed and kept met up to date on the repair progress. The waiting area was well stocked and provided a good space to perform my business transactions. I highly recommend Mercedes Benz of Plano for all of your service needs.
Best service experience and awesome customer service
Business response:
Thank you for your kind words! We're glad to hear you had the best service experience and that our team delivered awesome customer service. We appreciate you choosing Mercedes-Benz of Plano for your vehicle needs and look forward to seeing you again!
Extremely satisfied with the service, thank you!
Business response:
Thank you for your kind words! We're glad to hear you were extremely satisfied with your service experience at Mercedes-Benz of Plano. We appreciate your business and look forward to seeing you again!
Frequently asked questions about Mercedes Benz of Plano
How is Mercedes Benz of Plano rated?
Mercedes Benz of Plano has a 4.6 star rating with 14,181 reviews.
When is Mercedes Benz of Plano open?
Mercedes Benz of Plano is closed now. It will open at 8:00 a.m.