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Mercedes Benz of Plano
- Car Dealers
- Plano, TX
About this business
Location details
6455 Dallas Parkway, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Helpful service agent. Addressed minor issues.
Business response:
Thanks for your review. It's great to hear your service agent was helpful and took care of those minor issues during your visit. That's the level of attention we aim for at Mercedes-Benz of Plano. We look forward to seeing you again next time.
Always receive great service when I visit.
Business response:
Thanks for your continued support of Mercedes-Benz of Plano! It's great to hear you consistently receive great service when you visitthat's exactly the experience our team works to deliver every time. We look forward to seeing you again soon.
Fantastic job replacing my windshield. Excellent communication from David. Disappointment that my car wasn't washed before it was returned to me. It was clean when I dropped it off. It was obviously left outside for an extended time because it was covered in pollen and dried rain droplets. Picking up a clean car is one of the perks we expect as a Mercedes customer.
Business response:
Thanks for taking the time to share this detailed feedback and for choosing Mercedes-Benz of Plano. It's great to hear your windshield replacement was handled well and that David kept communication clear throughout the processhe'll appreciate the recognition. I do want to address the condition of your vehicle at pickup. You're right to expect a clean car, and we missed the mark there. We'll review this with our team to make sure we're more consistent moving forward. We appreciate you pointing this out and look forward to see... read more
Always prompt and courteous service. The loaner car was ready for me and my suv was taken care of in a timely manner.
Business response:
Thanks for taking the time to share your experience with us at Mercedes-Benz of Plano! It's great to hear everything was prompt and courteous, and that your loaner car was ready to go while your SUV was handled in a timely manner. That's exactly the kind of visit our team works to provide every time. We look forward to seeing you again next time.
REPAIR WAS COMPLETED FAST AND COMMUNACATION WAS GREAT
Business response:
Thanks for sharing your feedback with us at Mercedes-Benz of Plano! It's great to hear your repair was completed quickly and that communication stayed clear throughout the processthat's exactly what our team aims for. We look forward to seeing you again next time.
I appreciate the professional, fast and complete services.
Business response:
Thanks for your feedback! We appreciate you choosing Mercedes-Benz of Plano. It's great to hear your visit was professional, fast, and thoroughthat's exactly what our team aims to deliver every time. We look forward to seeing you again next visit.
Quick and fast service to replace my tire.
Business response:
Thanks for sharing your experience with us at Mercedes-Benz of Plano! It's great to hear your tire replacement was handled quickly and efficientlythat's exactly what our team aims for every visit. We look forward to seeing you again next time.
Mark Finley is OUTSTANDING in service and communication! Thank you Mark, as usual.
Business response:
Thanks for taking a moment to leave this review! We appreciate your continued support of Mercedes-Benz of Plano. It's great to hear Mark Finley continues to deliver outstanding service and clear communicationhe's a key part of our team. We look forward to seeing you again next time.
My technician was awesome. Fast and efficient.
Business response:
Thanks for taking a moment to share your experience with us at Mercedes-Benz of Plano! It's great to hear your technician delivered fast and efficient servicethat's exactly what our team works toward every day. We look forward to seeing you again next time.
Frequently asked questions about Mercedes Benz of Plano
How is Mercedes Benz of Plano rated?
Mercedes Benz of Plano has a 4.6 star rating with 14,045 reviews.
When is Mercedes Benz of Plano open?
Mercedes Benz of Plano is open now. It will close at 8:00 p.m.