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Mercedes-Benz of West Chester

4.9

About this business

WELCOME TO Mercedes-Benz of West Chester, Ohio When looking at West Chester new car dealers and West Chester pre-owned car dealers for the right luxury vehicle, turn to Mercedes-Benz of West Chester! Our large inventory of new, pre-owned, and Certified Pre-Owned vehicles, paired with our reasonable pricing and excellent customer service, set us apart from other car dealers in West Chester. We also have a dedicated Sprinter Van fleet sales department with business solutions like Sprinter Cargo Vans and the new Metris van. P... read more

Location details

5897 Muhlhauser Rd, West Chester Township, OH, 45069, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.91,163 reviews
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Carrie's profile image
a year ago

Jason “J-Dawg” was awesome! ! He was very knowledgeable and answered all my questions. This was the best car buying experience I have ever had!! 

MOTO PAMBA's profile image
MOTO PAMBA 
a year ago

i had fun working with J DAWG he is very friendly, i really liked working with him 

Vitaliy125's profile image
Vitaliy125 
5 years ago

Driver Side adjustments stop working after performed recall I been there for recall and they fixed that problem, also they replaced the steering wheel lock on my request. Staff was friendly, facility is clean and they offered complementary ($89 value) free rental car for the time of fixing of my car. At first I not satisfied, they never notified me about conditions of my car at end of day instead I called them to ask every time wats going on. The second problem happened when I brought the car home, my wife realized that driv... read more

Reval's profile image
7 years ago

The Reason I purchased My Vehicle from Mercedes Benz I gave a five star rating because I received five star quality from the Salesperson Ricardo (Rick) Williams that made the process easy to go through. Purchasing a car can be laborious and challenging when you get the wrong salesperson. Rick was no nonsense, patient and very cooperative with my needs. 

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Mercedeslover 
7 years ago

I love my new Mercedes Benz The sales experience was virtually stress-free; the staff is knowledgeable and accommodating. Sales rep has contacted me to follow up regarding questions about operating technology features. I'm thoroughly enjoying the new vehicle. 

M Lowe's profile image
7 years ago

Great experience Will Jones was helpful when he guided me towards Amy Ludlum; who is very accommodating and she is a great person to work with for purchasing a vehicle. Kayla Marquardt was awesome at showing me features on the vehicle. I could not have wanted a more patient and understanding sales manager than Belinda Gribble; she is a major asset to this establishment. 

2017 Mercedes's profile image
2017 Mercedes 
7 years ago

Repeat Customer The three key individuals I have worked with at Mercedes Benz of West Chester are Jason Hackney, Will Jones and Andrew Vonbargen. Each interaction involving these professionals has been excellent. These people know and value each and every customer and I would highly recommend this Dealership to anyone who is seeking to Purchase/Lease a Mercedes Benz. 

Steve W's profile image
7 years ago

In all aspects My experience with this dealership has been very good from the sales person to the service department. My sales person, Amy, worked with me through out the purchase, she followed each step to insure the process was friendly and efficient. She has continually insured my access to the concierge for directions on the features of my vehicle. She insured I was introduced to the service representatives. My first experience with them was very positive, very friendly, professional and accomdating. I am very pleased wi... read more

Dgoodwin4atc's profile image
Dgoodwin4atc 
7 years ago

3 AMGs & 6 vehicles of experience Will Jones and Jason Hackney at Mercedes Benz of West Chester make it simple to buy a new vehicle. Selection is strong. Final price is easily negotiated. Paperwork is ready at delivery - no surprises. Knowledge of the vehicles and willingness to help program features are always a bonus. It doesn't hurt that they are right down the street from my office making the routine service on my vehicles about as painless as possible. As the owner of a fast-growing business, time is my most valuable as... read more

Frequently asked questions about Mercedes-Benz of West Chester

How is Mercedes-Benz of West Chester rated?

Mercedes-Benz of West Chester has a 4.9 star rating with 1,163 reviews. 

When is Mercedes-Benz of West Chester open?

Mercedes-Benz of West Chester is closed now. It will open at 9:00 a.m.