Mervis Diamond Importers

Ellie H. 

on Yelp

10 years ago

This review is based strictly on the DC location, our experience at the Tysons location was a 5 star experience. My fiancé and I went to the Tacori event recently at the DC Tysons. We knew what we were there for (wedding band) and didn't require that much help. The Tacori rep and the female Mervis rep were wonderful, friendly, and helpful. The male who appeared to be the manager, however, was just plain off-putting. I wish I remembered his name. He berated the female Mervis associate in front of us when she has miscommunicat... read more

Matt W. 

on Yelp

10 years ago

Mervis is expensive, however you do get what you pay for. GIA certified (highest diamond certification you can get), Free cleanings at anytime, and some ring companies (like Tacori) offer free maintenance which is great for a lose stone or something like that. I couldn't have been more pleased with the shopping experience and the knowledge of the staff. I've visited the Jared's and other jewelers and they can't compare. I worked with Brie who walked me through their entire process of shopping at Mervis. I initially went in j... read more

Kate W. 

on Yelp

10 years ago

My fiancé bought my engagement ring from Mervis, and we later returned together to buy wedding bands. The service started out great, and we love our rings. However, they treated us (and me in particular) badly when it came time to pay. We'd agreed that since my fiancé had covered the engagement ring, I would buy the wedding bands. Our salesperson tried to return my credit card to my fiancé, and then gave us an attitude when we asked that my name be put on the order since I had paid. He reluctantly added both our names. I sup... read more

Samantha S. 

on Yelp

11 years ago

So pleased! I took my engagement ring in on a Monday to be resized. I needed it sized down 1.25 sizes. I was nervous because it is a channel set ring and I have heard they are difficult to resize. I also had a general fear that my ring wouldn't be safe wherever I took it to be resized. Well this place is safe. Very confused why anyone thinks two locked doors is a bad thing. As soon as I walked in Sara brought me to one of their beautiful rooms and took the time to size my finger perfectly. I was told it could take a week bec... read more

Michael K. 

on Yelp

11 years ago

I bought my fiancé's engagement ring at Mervis and they were fantastic -especially our salesperson, Brie. Let me first be clear about the person behind this review - I would never have risked leaving this kind of investment up to an average jeweler. I spent several years saving hard-earned dollars for my one opportunity to ask my fiancé's hand in marriage, and more years were invested in terms of time and effort building our relationship. Simply put - we both deserved it to be just spectacular. And spectacular is what Mervis... read more

Alex P. 

on Yelp

11 years ago

My (now) fiancé and I went to Mervis to look at rings before our engagement so I could give him an idea of what kind of ring I preferred. I highly suggest making an appointment if you plan on going over the weekend because it can get busy. Upon arrival we were greeted and sat in a private room. Elizabeth our consultant took the time to get to know us and to find out what I was looking for. She went above and beyond brining many variations in for viewing to illustrate my options. I actually ended up choosing a band/setting sh... read more

Clarke B. 

on Yelp

11 years ago

After looking at engagement rings several times, I was ready to buy. I made an appointment with Dodi and received not one but two confirmation emails. On the day of--she didn't show up. Needless to say, I'll be going elsewhere. 

James F. 

on Yelp

11 years ago

I went shopping here for some jewelry for my S.O. I thought I should pop into Mervis since it was between two of the stores I was looking into, but I was sadly disappointed with what they offer. Firstly, the selection here is minimal. They tell you there's more in the back, but I can't imagine it's more impressive than what they have up front - and are there any other settings? Yet to be determined. What really turned me off to Mervis was the suggestion that the saleslady made to me; she told me they have a program by which ... read more

S B. 

on Yelp

11 years ago

I have so much to say about my experience at Mervis, I hardly know where to begin. I will come back and fill in this review as I have time. Initially, let me just give folks some practical advice. If you choose to shop at Mervis, make sure to shop around and compare the quality and price of what you are buying--make sure you are comparing apples-to-apples. Don't take their representations at face value. Of course, you may not make it that far if you have a low threshold for condescending attitudes. I ultimately got a much be... read more