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Midland Animal Clinic
- Veterinarians
- Poway, CA
About this business
Location details
14155 Midland Road, Poway, CA, 92064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I used to take my cat here, my mom took our other 3 animals there. The veterinarians are knowledgeable and nice for the most part. I called this morning because my cat was acting funny, took a few tries to get through, which it's first thing in the morning so I understand it's busy. On the 3rd attempt I get through and explain to that my cat was acting funny and I'm not sure if i should bring her in today or if it can wait until tomorrow. The receptionist tells me they have 930 today or Thursday, I'm debating on what to d... read more
Owner of 4 dogs. We have been with this clinic for over 5 years and we are DONE. Always received mediocre care but the place seemed clean and nearby. Lately, the staff has become rude. 2 calls pleading with them to get one of my pets in suffering from fleas and literally scratching himself to death. They showed no concern, no sympathy and simply said "We are booked for the next 3 weeks". I asked "What am I supposed to do? Find a new vet?" The answer was "Yeah, I guess so." Wow. Lost a good customer - found a new vet at Best ... read more
Business response:
Megan, thank you very much for you feedback. We are truly sorry for your experience on the phone and have brought this situation to the attention of our staff in order to improve the service we offer our clients. We hope you will give us a chance in the future and once again apologize for your experience. If you would like to discuss this matter further, please call the office and ask for the Hospital Manager.
Poor service. Took elderly dog in for standard shots ( about $300) and week later his arthritis acted up. I called for some kind of dog aspirin prescription and was told we had to bring in again? Too many charges for simple things. Lost another customer, I will listen to people at dog park next time.
We are done with this clinic. They used to be good, but they've gone downhill the last year. The front desk staff is rude! They make accusations that aren't true. Now they are charging for nonsense and try to up sell the entire visit. They also charge an annual fee every visit and state that annual doesn't really mean annual! I can't wait until Pet Coach opens and takes away from these Vet clinics that constantly up sell and try to guilt you into unnecessary services. Your dog doesn't need teeth cleaning! It's a dog! Give th... read more
My dog had eye surgery at the VCA Eye Clinic in Kearny Mesa. A week after her surgery I was running out of her Eye ointment. The Eye Clinic called Midland to order the Vetropolycin so I wouldn't have to drive 15 miles to the Eye Clinic to get more. When I arrived at Midland, they wanted $40+ for the same ointment the Eye Clinic charged me $22 for. The ointment costs about $12 from pet pharmacies. Thanks for cutting me a break Midland (NOT). Talk about taking advantage...
Don't be new to the area and have a sick animal ....they are booking in to next week for new clients so too bad your cat is ill....thanks for the help (NO HELP)
I have been taking my 2 cats and 2 dogs to Midland Animal Clinic for over 5 years. First visit they correctly diagnosed my just adopted dog's ehrlichia that the previous vet missed for 2 weeks. Unfortunately, over the years, the care and focus on pet's health has changed (so have the vets, which is a clear indication of something wrong). My last two interactions with Midland I had the front desk lie to me, and when they figured it out, the did not have the integrity or honesty to call me back and correct the info. I ha... read more
I recently came in with my two dogs to get a new prescription for heartworm medication. I told the vet tech that I would be buying on line and asked if they could send the prescription when the on line vendor requested it. He said it wasn't a problem. WRONG! After placing my order and receiving an email from the vendor that the vet was non-responsive to two attempts, I called in to see what was going on. I was told they do not deal with o nline vendors and that I would need to come in to get my written prescription. We... read more
first off I have NOT been to this vet. Unfortunately, the below reviews dont ring true for me. I called to schedule a neuter for my 5month kitten. I have another appt at another vet closer to home but something about the vet didnt ring comfortable. I am extremely hesitant with vets. I do not believe in vaccines and most vets have proven clueless to me when it comes to the to this issue- - . So I was relieved to read so many reviews on how these vets are not about vaccines and also dont see to be pushy. I agree the vets ... read more
Frequently asked questions about Midland Animal Clinic
How is Midland Animal Clinic rated?
Midland Animal Clinic has a 4.7 star rating with 1,368 reviews.
When is Midland Animal Clinic open?
Midland Animal Clinic is closed now. It will open at 8:00 a.m.