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Midway Chevrolet
- Car Dealers
- Phoenix, AZ
About this business
Location details
2323 W. Bell Rd., Phoenix, AZ, 85023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
This dealership is absolutely horrible. This dealership is absolutely horrible. Customer service doesn't exist here. They fired a tech and somehow my keys went missing as well. Do I have to worry he's going to come to my house and steal my car now? Service advisor said my car was being put back together then 2 hours later said they had the wrong part. HORRIBLE HORRIBLE PLACE! Manager didn't give a care in the world to make things right after I had to have 2 rental cars because of their lack of anyone at this dealership knowi... read more
The overall experience was great. The overall experience was great. But then shortly after leaving the dealership with our brand new truck, we realized that the tint and the door guards, “Midway’s protection package” that we paid $2211 for, was not actually applied to the vehicle. So now I’m highly disappointed.
Don’t care to give me courtesy call warranty cover not Don’t care to give me courtesy call warranty cover not timeframe - oil change/tire rotation. No saving as customer. re: Devon suck at is job sadly
Poor Customer service. Poor Customer service. Try to replace a part for $650 tha was under $5 smh
Very poor service. Very poor service.. Took my 2020 Colorado in and had to take it back..Almost 2500$ later I pick it up and they left the windows down and let it rain inside on my leather seats. Hugh Abbott was the writer.. unbelievably poor customer service!
Daniel isn’t qualified to run the service department on Daniel isn’t qualified to run the service department on the weekend. not knowledgeable. doesn’t know to check the vehicle before releasing back to customer. second time he has handed me back my vehicle with nothing working. He had the nerve to tell me that the truck had shorts and that’s why some lights were not fixed and it turned out they tried to install the wrong lights in all three affected areas. released a truck back to me with a tail not working and the front bl... read more
I asked why my key fob wasn’t working after I changed the I asked why my key fob wasn’t working after I changed the battery. I was charged $52 to be told to spend $400 for a new key fob. I was never told at the time of dropping off the vehicle. There would be a $52 fee to do nothing. I think I was charged for services that I paid for in cash at 86,000 miles and charged for them again at 92,000 miles when I don’t think they were needed. the reason why I believe this is because I was told to change the air filter in my vehicle... read more
Herbert guranteed midway /He had what we are searching Herbert guranteed midway /He had what we are searching for 20,000 cash less than 33,000 miles ( one was listed on website for midway) When son and husband got to dealership next day they were pushed off to agent and had our son and his bilateral amputee dad playing the car dealer game, Talk about bait and switch!!! we have done plenty of business with Midway but will not next time…
Customer service is terrible. Customer service is terrible. May car came out dirty and smelled. They didn't do any inspections they just did the service. So they missed an opportunity to upscale. It has taken upwards to an hour for an oil change. Which is all they did.
Frequently asked questions about Midway Chevrolet
How is Midway Chevrolet rated?
Midway Chevrolet has a 4.2 star rating with 8,743 reviews.
When is Midway Chevrolet open?
Midway Chevrolet is open now. It will close at 9:00 p.m.