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Midway Nissan
- Car Dealers
- Phoenix, AZ
About this business
Location details
2209 W. Bell Rd., Phoenix, AZ, 85023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Overcharged and did services that i did not ask for spoke to manager he said he was going to get back to me but until this day i have not hear from him.
There was a lot of back and forth negotiations but we finally settled on a fair price. Working with their business office however was a total nightmare- very disrespectful, rude and anxious to go out of their way to create problems. Thus I would never do business with this dealer again.
The service dept was great but the sales dept suvked they stole my Altima away from me font think its right for sales people to prey on service clients took me out of my 2017 downgraded my car to a Sentra 2016 no automatic seats raised my payments up not happy with Midway spent 6 hours there left in tears very poor service never go there again for anything!!
I did my oil change and after some time when I checked I see brake reservoir fluid tank cap and strainer is missing zService people did not theyll me this when they inspect and when I went back there and asked about it they said it was missing and we forget to update it you .They asked me about air filter but not this .I think its misplaced my service guys only .
Tires severely underinflated are car was returned
Business response:
We appreciate that you trust us enough to work on your vehicle and were disappointed to hear of this. We are unable to identify you by this screenname but we would like the opportunity to speak with you to get some additional details so we may address your concern. At your earliest availability, please reach out to our Service Director Mark Wylie at 623-792-2703.
I was not Midway Nissan on this date. No services were performed on my vehicle. The last time this vehicle was at Midway Nissan was the date I bought the vehicle on 8/1/20
Took what I thought was a long time for an oil change with an appointment (1.5 hours). My windshield was wiped on the outside with a dirty rag. I had to clean my windshield after the service.
Business response:
Great customer service is always our goal and were disappointed to hear you did not feel that way. We do take extra steps to advise customers to plan for 90 minutes for an oil change if you choose to get the exterior wash. Without the wash it shortens the time a great deal. We do apologize if our team didnt dry your windshield properly though. Since were unable to identify you by this screen name please feel free to contact our Service Director, Mark Wylie, directly to discuss your concerns at 623-792-2703. Thank you.
Nothing was done with the problem it has and its been still having problems and I have it on video
Business response:
Thank you for speaking with our team and providing us the video. Unfortunately we not only need to duplicate the issue at the dealership, but we also need to receive a code(s) to correlate with the issue from a diagnostic machine. At that time, we were not able to do the above. When you return on Saturday we will continue with further testing in hopes we can identify the issue. If something should come up in the meantime please call our Service Director Mark Wylie at 623-792-2703; thank you!
Zaktek paint protection program does not work; there is obvious and excessive paint fading/damage to the roof and hood.
Business response:
We are unable to identify you by this screenname but we would like to speak with you to address your concerns. At your earliest convenience, please contact our Service Director Mark Wylie at 623-792-2703.
Frequently asked questions about Midway Nissan
How is Midway Nissan rated?
Midway Nissan has a 4.2 star rating with 8,719 reviews.
When is Midway Nissan open?
Midway Nissan is closed now. It will open at 7:00 a.m.