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Midway Nissan
- Car Dealers
- Phoenix, AZ
About this business
Location details
2209 W. Bell Rd., Phoenix, AZ, 85023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Not so great this time, I ended up spending almost $1000 on repairs for 60,000 mile service then ended up taking it back several days later. I had oil all over my garage floor from something that they had done and had to wait almost 2 hrs for them to fix that. At least it got fixed as I was headed out of town.
Business response:
We appreciate that you trust us enough to work on your vehicle. We can understand that this must be frustrating. Please reach out to Mark Wylie at 623-792-2703.
Had a seatbelt malfunction (wouldnt unroll, no accident, normal use) clearly covered by warrantee, was charged a diagnostic and Then offered the opportunity to pay $600 for a part they didnt even have in stock. Again, manufacturers warranty covers this, and is supposed to be no charge at all. Im not sure how the experience couldve been worse.
Business response:
Customer service is our top priority and we want to see if we can address your issue. Please reach out to Mark Wylie at 623-792-2703 to discuss what we can do to help.
Took my car in for recalls got it back with no ac. Was told it wasnt their fault and that it was purely coincidence. I ended up getting my ac compressor replace as they recommended but at a different service center and still no ac.
Business response:
Thank you for your detailed feedback. Customer service and transparency are extremely important to us. Please reach out to Mark Wylie at 623-792-2703 to discuss what we can do to help.
Took my car in for Bluetooth issue with vehicle radio fine GPS fine came out screen totally dark black radio not working? They dont know what they did But did admit all was working when it went in other than the Bluetooth. Had to leave the car overnight again and they then said the technician must have crimped a wire but it all works fine now. Needless to say the day before I pointed out to the technician and the service manager that on the report it said the vehicle was inspected and the car was washed and they pointed out ... read more
Business response:
We appreciate you taking the time to let us know about your experience. We understand that each persons experience is unique and would like to address your comments on a more personal level. Please reach out to Mark Wylie at 623-792-2703 to discuss further.
The salesman was rude and misleading. The finance guy straight out lied to me and when I tried to get clarification no one could/would help. I will never purchase from them again.
The yellow writing is still on my front wind shield that was never removed after the service was complete. Tell me is that good or bad service.
Midway Nissan damaged my windshield while servicing my car and refused to repair it.
Terrible experience and the company does not fulfill certified used warranties
Business response:
Thank you for providing feedback on your experience. We are always looking for ways to improve and customer reviews help us do that. We are disappointed to see that you were not satisfied with your experience here. We would like to speak with you to get some additional information so that we may properly address your situation. Please reach out to Mark Wylie at 623-792-2703 to discuss what we can do to help.
I worked with Carlos in the sales department. He was quick and efficient, able to match the price they had posted online. I'd give him a 5* review. He was knowledgeable about the vehicle I purchased and made it a quick and painless experience. Unfortunately, Juan in the finance office was absolutely terrible. He was beyond a doubt the pushiest salesman I've ever had the displeasure of working with. Not only did he refuse to take no for an answer on warranty and GAP insurance he went as far as to tell me "this is the most uni... read more
Frequently asked questions about Midway Nissan
How is Midway Nissan rated?
Midway Nissan has a 4.2 star rating with 8,719 reviews.
When is Midway Nissan open?
Midway Nissan is closed now. It will open at 7:00 a.m.