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Midway Nissan
- Car Dealers
- Phoenix, AZ
About this business
Location details
2209 W. Bell Rd., Phoenix, AZ, 85023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I came in knowing what I wanted with a pre approval. They told me they needed to run their own credit check in order for me to get the car. A bunch of back and forth for no reason. When I finally leave with the car 2 hours later, there are two large slices/cracks in the front windshield on the passenger side. Took it back the following weekend and was told I'd need to drop the car off in the middle of the day on a week day. Nissan has always been the worst dealership and lives up to that still.
Business response:
We'd like to speak with you directly to address your concerns regarding your recent purchase. Please reach out to Aimee Delarosa, our Customer Service Director, at 623-552-6849 at your earliest convenience to discuss this further.
Not a pleasant experience. That's all I have to say.
Business response:
2022 Nissan Sentra Sv Shopper, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (602) 635-3135 at your earliest convenience and we will do our best to resolve this with you. Aimee De La Rosa Customer Service Director Midway Nissan Adelarosa01@vtaig.com 602.837.0175
To my car in to get serviced. The following week after I just got my car serviced, while on my way to work, my 2021 Sentra breaks down on freeway. Just completely turned off and all dash lights came on. I look under the hood and can tells that the serpentine belt had busted off. Had it towed to the nearest Nissan dealer which was closed. The next day get a call and was told that the a pulley busted and also damaged the alternator so had to pay 1700 to get it fixed. Sounds suspicious to me when I just got the car serviced the... read more
Business response:
Hi 2021 Nissan Sentra Sv Owner, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please reach out to us at (602) 635-3135 so we may identify ways to improve your experience. Aimee De La Rosa Customer Service Director Midway Nissan adelarosa01@vtaig.com 602.837.0175
The car still leaks oil and runs like bad I was assaulted by the financial manager and told to never return so I now have a car I haven't even made a payment on yet and can't drive it.as a first time buyer I feel they took advantage of me and made it a very bad experience..
Very disappointed, they did not rotate my tires. Then where the label for the oil change mileage is replaced they didn't removed it ( it needed to be scraped) they just stuck it next to the old one
Business response:
Hi 2020 Nissan Rogue S/sl/sv Owner, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We'd like the opportunity to turn your experience around. Please reach out to Jamie Roark our Service Director at (602) 635-3135 at your earliest convenience to discuss how we can turn this experience into a positive one.
Don't ever go there Worker's never know what they do so you will go to them more you go to your job They can't fix sound problems in my car so they are not good enough for that job
Business response:
Hi Abdelouahed Z., thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to have a better understanding about your experience. Please reach out to us at (602) 635-3135 at your earliest convenience and we will do our best to resolve this with you. Aimee De La Rosa Customer Service Director Midway Nissan adelarosa01@vtaig.com 602.837.0175
Unfortunately my experience was horrible. The lack of a smooth and happy process was far from what I experienced. From the failure to repair a broken rear defogger device as promised, by the sales person. The Financial person obviously had not been properly trained, the paper was wrong, was redone and still did not get it right. Still waiting over two weeks for correct paper work / contract. Was promised by finance person, to receive signed copies of transaction paper work. Nothing yet Thanks.
Business response:
Hi 2021 Nissan Titan Sv/sl/pro-4x/plat Shopper, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to have a better understanding about your experience. Please reach out to us at (602) 635-3135 at your earliest convenience and we will do our best to resolve this with you. Aimee De La Rosa Customer Service Director Midway Nissan adelarosa01@vtaig.com 602.837.0175
I as a customer am not the one who took this car in to get serviced.
Business response:
We would like to have a better understanding about your experience. Please reach out to us at (602) 635-3135 at your earliest convenience and we will do our best to resolve this with you. Aimee De La Rosa Customer Service Director Midway Nissan adelarosa01@vtaig.com 602.837.0175
They told me the ev i drove wasnt charged fully and assured me that the car would charge more. I did not even make it half way home and ihad to charge it and the tire light came on. I sent an email and text to the sales person that evening and they said that "the deal is complete" and i could bring it in as a trade to purchase a different car. We all know that throws you into further debt and runs credit again. I took my husband to work and stoppedat theirdealership tochargethe car and the fast charger was broken. I had to s... read more
Business response:
Kimberlyann M., we regret to hear that you had a negative experience with us, if you have a moment, I would like to get more information from you. Feel free to contact me at your earliest convenience. Thank you again for letting us know of your experience. Aimee De La Rosa Midway Nissan Director 602.837.0175 adelarosa01@vtaig.com
Frequently asked questions about Midway Nissan
How is Midway Nissan rated?
Midway Nissan has a 4.2 star rating with 8,719 reviews.
When is Midway Nissan open?
Midway Nissan is closed now. It will open at 7:00 a.m.