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Midway Nissan
- Car Dealers
- Phoenix, AZ
About this business
Location details
2209 W. Bell Rd., Phoenix, AZ, 85023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I was pre qualified through Capital One Bank. And had a pre-qualified down payment, and I was bumped $1700. I was not happy. Having worked with-in the car industry, I know how they work back in the finance department. They haven't changed in ten yrs. The finance manager blamed the bump on the bank. The bank didn't tell me anything about a $1700 dollar increase.
Business response:
Were disappointed you werent satisfied with your sales visit. Unfortunately, as you know, the financial institution who takes on the loan finalizes the vehicle loan and under their requirements and stipulations which can fluctuate based on the customers credit. We would be happy to answer any further questions about your experience. please reach out to Emily Hunter, our Customer Service Director, at 480-719-8981 at your earliest convenience.
My service advisor Kyle was nice as always. The service I received doesn't deserve a star at all. I looked under the hood of my car after leaving the service department while being helped at the auto parts store, and discovered that the bolts from my battery guard and where some sensors are located was not bolted down as well. I'm scared to bring my car back for future repairs because next time it could be way worse.
Business response:
We're disappointed to hear you weren't satisfied with your service and that we might've missed something. We appreciate your loyalty to us and we want to address this situation quickly, please reach out to Mark Wylie at 623-792-2703 at your earliest convenience.
Do not buy a vehicle there,they are not honest They just want to sell,they do not care about you and your needs.
Business response:
Were disappointed to hear this as we want to provide all our customers with excellent customers. We want to address your concerns further, please reach out to Emily Hunter, our Customer Service Director, at 480-436-7836 at your earliest convenience.
Worst car buying experience of my life. Classic bait and switch from one salesperson to another. Never go there. Sorry but Im always honest.
Business response:
Were disappointed to hear about this feedback as we strive for transparency in our business dealings. We want to address your concerns further and hopefully turn the situation around, please reach out to Emily Hunter, our Customer Service Director, at 480-719-8981 at your earliest convenience. P Please reach out to Emily Hunter, our Customer Service Director, at 480-719-8981 to discuss what we can do to help. lease reach out to Emily Hunter, our Customer Service Director, at 480-719-8981 to discuss what we can do to help.
Every word from the salesman was false and a lie, just to get the sale. Terry in finance was excellent and a true professional, the only reason this wasnt a one star.
Business response:
Were disappointed to hear about this experience as we strive for transparency and honesty in our business dealings. We want to address your concerns further, please reach out to Emily Hunter, our Customer Service Director, at 480-719-8981 at your earliest convenience. hat we can do to help.
My vehicle was not given the proper care.
Business response:
Were concerned to hear about these comments and would like to understand them in further detail. Please reach out to Mark Wylie at 623-792-2703 to discuss what we can do to help.
We don't own that car-----
Business response:
If you received this review in error, please contact us to resolve the matter.
They were supposed to replace with an Alpine radio but instead replaced it with a Jensen radio. When I picked it up and told them, the service advisor told me it wasnt on him and to talk to the service manager. When she came out and I told her the issue she said I was lying and she didnt know what I was talking about instead of checking with sales before calling the customer a liar. She then said no one told her what kind of radio to put in the jeep and later said that they couldnt find an Alpine radio to replacetwo differen... read more
This was the fourth time having to bring my Jeep in when I just bought it a month ago. I brought it in because it was overheating and the carfax report said the brakes were over due. There Was no coolant and the brakes shouldnt have been over due if Midway Nissan actually checked everything like they said they did when I purchased the vehicle. The person who owned it before me had just traded it in a few days before I purchased and the dealership claimed they fully serviced the vehicle before I took it home. This time they t... read more
Frequently asked questions about Midway Nissan
How is Midway Nissan rated?
Midway Nissan has a 4.2 star rating with 8,719 reviews.
When is Midway Nissan open?
Midway Nissan is closed now. It will open at 7:00 a.m.