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Midwest Express Clinic

4.4
  • Family Practice
  • Chicago, IL

About this business

HealthcareFamily Practice

Location details

2868 N Broadway St, Chicago, IL, 60657, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun8:00 a.m. to 6:00 p.m.
4.41,416 reviews
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Lindsey A.'s profile image
Lindsey A. 
rating
6 days ago

Going to any clinic, I usually feel like folks are rushing and desensitized because they see so many patients. This was not the case at Midwest Express Clinic, everyone I interacted with was friendly and compassionate. The provider was happy to answer all of my questions and discuss my options and made me feel very comfortable during my exam. 

Veronica M.'s profile image
Veronica M. 
rating
a year ago

My experience was good! Simple online registration or they do accept walk ins. Staff were nice and welcoming. Clean space. Took about an hour to get in and out which isn't bad in my opinion. 

Business response:

Thank you, Veronica! Every person that walks through the Midwest Express Clinic doors is treated with the utmost in care and respect - every appointment is just as important to us! We hope our attention to detail shows. 

Lisa C.'s profile image
Lisa C. 
rating
a year ago

I've been here many times, and I don't think I've ever had to wait over an hour to see the doctor when using the online check in process on their website. They get my prescriptions right, the treatment right, and they cost less for me after insurance than other urgent cares. They also have comfier seats too! I've been in here for a variety of things, both illness and injury and they're my go to. My only knitpick is sometimes the front desk person isn't the most friendly but I could honestly care less about that, since the t... read more

Business response:

Thank you for your five-star review, Lisa. Our team at Midwest Express Clinic always strives for the highest standards. We are delighted we made your experience a positive one. Take care. 

Natalie H.'s profile image
Natalie H. 
rating
a year ago

I had a great experience- I came in with an eye infection and the staff was very helpful and kind. The doctor sent me over to the emergency room and even called to check up on me hours after. The entire staff was great. Will be coming back if I ever have any problems again. 

Business response:

We're happy to hear you had an awesome time with us at Midwest Express Clinic, Natalie! Thanks for sharing your experience. We hope you have a great day. 

Frank S.'s profile image
Frank S. 
rating
a year ago

The waiting area is comfortable and specious and the staff are all very personable and efficient. The nurse's assistant was kind and patient in taking my lengthy history a she was a pleasure to bore. Dr.Christine Isaac was fully engaged and present and showed genuine concern for my recommended treatments and coordinated care. He has a thoughtful manner and strong ethics that she clearly demonstrated in the recommendations. I had a great experience here and recommend them without reservation. 

Business response:

We're happy to hear you had an awesome time with us at Midwest Express Clinic, Frank! Thanks for sharing your experience and have a great day. 

Will M.'s profile image
Will M. 
rating
2 years ago

I never expect to have a good Urgent Care experience. They are typically miserably slow and I've found myself met with people who don't seem to really care what you're feeling, so long as they can reach a resolution and get to the next person in the lobby. I cannot promise that this place will be a super fast experience but I can tell you I felt attended to and cared for. NP Reda did a great job walking me through the possibilities and ensuring I left feeling like we'd taken steps in the right direction. Would definitely go ... read more

Business response:

Thank you, Will! We always appreciate any feedback we receive as our team here at Midwest Express Clinic works to ensure that each patient is happy. Please let us know how we can improve and receive five stars next time through the patient feedback form on our website. We look forward to hearing from you. https://midwestexpressclinic.com/patient-feedback-form/ 

Justin H.'s profile image
Justin H. 
rating
2 years ago

Called in about a mundane illness, strep throat, and was nudged to make my appointment online by the receptionist. That was fine with me. So I made an account and appointment. Within 15 minutes of my scheduled appointment time I was seen and within 45 minutes of my scheduled appointment time I was out the door with an antibiotic prescription up the street at CVS. Quick and easy. I like this place so far, we will see when the bill arrives. 

Business response:

That is so amazing to hear, Justin! Thank you so much for taking the time to share your feedback with our team at Midwest Express Clinic. It's great to know that we continue to provide our patients with everything they need. Have a great day! 

Ryan N.'s profile image
Ryan N. 
rating
2 years ago

I was just here yesterday and I was very hesitant at first because of the bad reviews I was reading. I just moved back to Chicago after living in Southern California for the last 11 years, and I was having some weird health concerns pop up out of nowhere. I was just insured as of last week here and finding a doctor has been a challenge. I saw a female nurse practitioner who was absolutely amazing. I mean truly, I've never had such a pleasant, and thorough experience at an urgent care before. She was very sensitive to my anxi... read more

Business response:

Ryan, thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience. Please let us know we can improve next time and receive five stars through the patient feedback form on our website. https://midwestexpressclinic.com/patient-feedback-form/ 

Olivia O.'s profile image
Olivia O. 
rating
2 years ago

I had two great experiences at this location. Both were quick and comfortable. Thank you! 

Business response:

Thank you for taking the time to share your positive experience with us, Olivia! 

Frequently asked questions about Midwest Express Clinic

How is Midwest Express Clinic rated?

Midwest Express Clinic has a 4.4 star rating with 1,416 reviews. 

When is Midwest Express Clinic open?

Midwest Express Clinic is closed now. It will open tomorrow at 8:00 a.m.