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Midwest Express Clinic
- Doctors
- Willowbrook, IL
About this business
Location details
40 75th St, Willowbrook, IL, 60527, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
The billing is awful! Double charges. Sent to collections when they owe me for paying twice. Nobody picks up the phone to discuss. Paying online site does not ask for anything except money. Awful!
Business response:
Tom, we are extremely sorry to hear about your disappointment. At your earliest convenience, please fill out the patient feedback form on our website so we can hear more details on how we can improve. Thank you and we look forward to hearing from you. https://midwestexpressclinic.com/patient-feedback-form/
test results were not accessible though the QR code, instead of my test results I received a 50 charge for an entertainment website on my debit car. if this is how they make extra money my family will never go back to them for anything, the emergency room is a better option for the mone.
Business response:
Dear Greg, we are sorry to hear that we did not meet your expectations. This is not the experience we want our patients to have. If you’d like to escalate your feedback and hear back from someone on our team, please fill out the patient feedback form on our website. We’d be happy to talk with your further. https://midwestexpressclinic.com/patient-feedback-form/
Brought my kid for fever, keep us waiting 45 minutes even though I scheduled an appointment in advance, and saw the NP for 5 minutes, later I was surprised to know they charged almost $300 for this visit. This is way more expensive than similar visit anywhere else., I called their billing, they told me that they charged $250 for new patient visit, it is their standard. They never released this information in advance. What even worse if that they accidentally overcharged for a STREP LAB TEST they never performed. After multip... read more
Business response:
Dear Tu, thank you for bringing this to our attention. We are sorry for any inconvenience this may have caused you. At your earliest convenience, please call us at (312) 212-8124 or fill out the patient feedback form on our website for further assistance. We look forward to hearing from you. https://midwestexpressclinic.com/patient-feedback-form/
Terrible service. Go in for an annual physical and get lab tests done, get a follow up to come pick up the paper work, was handed paperwork and walk out of the clinic 5 minutes later and am being charged $80 to do so and was told it "was their policy to charge you whenever you come in the door". Have called customer service 6 times to file a complaint, all 6 times have heard nothing back and they have just sent the same bill to me every time. AVOID THIS PLACE AT ALL COSTS
Business response:
Dear Ben, we are sorry to hear that we did not meet your expectations. We'd like to hear more details about your specific situation because this is not the experience we want our patients to have. Please give us a call at 866-495-4006 at your earliest convenience. We look forward to hearing from you.
Abysmal! I felt chided for suspecting I had a certain illness, was told I didn't have it, but I do indeed have it. I was literally laughed at by the practitioner and hung up on, on the phone repeatedly. No follow up or apologies either for the misdiagnosis. Save your money. Go some place reputable with good care.
Business response:
Dear S.R. B., thank you for bringing this to our attention. We'd like to hear more details about your specific situation because this is not the experience we want our patients to have. Please give us a call at 866-495-4006 at your earliest convenience. We look forward to hearing from you.
Horrible experience!!! Took three hours and three trips to get a rapid Covid screen. Then, they have the nerve to send a bill. I was referred by a coworker that had been there multiple times and never received a bill. In fact, I knew of NO ONE that was paying for Covid screening in September 2021. What a rip off.
Business response:
Debbie, we are extremely sorry to hear about your disappointment. At your earliest convenience, please reach out to us at 866-495-4006 so we can hear more details on how we can improve. Thank you and we look forward to hearing from you.
WOW THIS PLACE IS A SCAM. I went in for a COVID test a couple months ago. The girl tried doing other tests on me and I specifically said no. Fast forward a few months, I get a bill for extra tests that I specifically asked not to do nor did I receive. I tried calling Patient Services and Patient Advocate department and no one was able to help me. My husband came in the same day for the same COVID test and he did not receive any extra bills. They're just trying to scam people out of as much money as they can get. If you keep ... read more
Business response:
Dear Jackie, we are sorry to hear that we did not meet your expectations. We'd like to hear more details about your specific situation because this is not the experience we want our patients to have. Please give us a call at 866-495-4006 at your earliest convenience. We look forward to hearing from you.
WOW THIS PLACE IS A SCAM. I went in for a COVID test a couple months ago. The girl tried doing other tests on me and I specifically said no. Fast forward a few months, I get a bill for extra tests that I specifically asked not to do nor did I receive. I tried calling Patient Services and Patient Advocate department and no one was able to help me. My husband came in the same day for the same COVID test and he did not receive any extra bills. They're just trying to scam people out of as much money as they can get. If you keep ... read more
Business response:
Dear Jackie, we are sorry to hear that we did not meet your expectations. We'd like to hear more details about your specific situation because this is not the experience we want our patients to have. Please give us a call at 866-495-4006 at your earliest convenience. We look forward to hearing from you.
These places should really be shutdown. Complete scam and money making philosophy. They could care less about your well being they care about profits. They could be breaking the law by charging $15 for flue shots. If you have insurance it's been written in the ACÁ law that Preventive services should be covered at 100% your suppose to pay nothing. My experience, I wanted to get a blood test for Covid Antibodies. Most places you go in and straight to the lab so you can get your blood drawn. They forced me to have a Dr's appo... read more
Business response:
Dear Eddie, thank you for bringing this to our attention. We are sorry for any inconvenience this may have caused you. At your earliest convenience, please call our patient advocate number at 866-495-4006 for further assistance. We look forward to hearing from you.
Frequently asked questions about Midwest Express Clinic
How is Midwest Express Clinic rated?
Midwest Express Clinic has a 4.6 star rating with 2,829 reviews.
When is Midwest Express Clinic open?
Midwest Express Clinic is closed now. It will open at 8:00 a.m.