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Midwest Express Clinic
- Doctors
- Willowbrook, IL
About this business
Location details
40 75th St, Willowbrook, IL, 60527, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
I'd give a couple stars for the actual doctors and physicians here but the front office staff completely wipes away any chance off that. I've went here several times and there has never been a pleasant experience. This final experience was the final straw. The front office worker completely lied about not receiving a fax, even though my pharmacy said they'd confirmed it. She then proceeded to laugh and mock me and what I had to say, saying "that's not how this works, so that's funny". I needed a prescription refill of a... read more
Business response:
Garth, we're sorry to hear that you did not have an ideal visit. We'd like to hear more details so we can work to improve upon your experience. Please contact our patient advocate at your earliest convenience, 630.581.7432. Thank you.
Kristen sobol is a racist sorry excuse of a health professional !! I came in today because of a lingering cough that she even insisted was bronchitis after hearing it. After already informing both the nurse and her that I was taking mucinex & zzquil and I needed ANYTHING stronger to sleep through the night. She tries to tell to me they don't prescribe cough syrup when in fact a month ago they prescribed my WHITE mother in law cough syrup while her cough was lingering and a different dr a linda palimbo even prescribed me cou... read more
Business response:
Nestor, we're sorry to hear that you felt uncomfortable with your visit. We do not tolerate discriminative behavior in our facility or among our staff. We would like to hear more about your experience so please give our patient advocate a call at your earliest convenience, 630.581.7432 . Thank you.
Went in for a sports physical for my 6 year old and waited 1hr and 15 minutes. People that came in after us and waited to go back for 10-15 minutes were brought back right after us and seen by the dr first. Horribly long wait for a 5 minute procedure. Clearly they don't have an efficient way of keeping track of what patients are next. Never again.
Business response:
Our team is always working to improve so we greatly appreciate your feedback. We're sorry that we did not meet your expectations. We would like to hear more about your experience so please feel free to contact our patient advocate at your earliest convenience, 630.581.7432. Thank you.
So the weight loss program is a sham.... Don't waist your time or money... Waited 40 min to talk to Dr. Kristen... Then was told I would have to get An ekg and blood work... Was told if I could get it today she could help me... Did so and then was denied.... Waisted time and money... I don't recommend
Ohhh Dear Amelia..I'm sure you're nowhere near sorry. And me calling to waste my time complaining about a practice this facilty uses repeatedly is just that...A WASTE. I just won't waste my time any further by going there and spend my time making sure no one else makes the same mistake. Good day. My issue with this place and other Urgent Care facilities is what I see as predatory practices to get extra money from insurance companies and extra co-pay fees from patients. My visit went well. I liked the staff and the doctor wa... read more
Business response:
Tara, we're sorry to hear that we did not meet your expectations for the follow-up. We always like to hear feedback through our patient advocate so we have an opportunity to improve. Please give them a call at your earliest convenience, 630.581.7432. Thank you.
I am changing my review because they said I was cover and now i have a 300 dollar bill. Complete scam. And you won't be getting your money !!
Business response:
Thank you for the kind review, Dave. We're thrilled that you had an amazing time with our staff. We're always here for you when you need us!
I didn't even see a REAL doctor and got a bill with $180 after insurance. And I was waiting in that room for almost an hour. I went there only because there are options for walking in.i will definitely not go back.
Business response:
Rachel, we're sorry to hear that you did not have an ideal experience. We would like to hear more about your visit so we can improve for the future. Please give us a call at your earliest convenience, 630.581.7432. Thank you.
Horrible wait times, even with an appointment. I sat around for over an hour past my appointment slot. I sat around for another 45minutes in the doctor's room while waiting for the doctor as well. Not only that, but their billing department has been nothing but a pain. I've had my bill go to collections without so much as a word from the clinic.
Business response:
Nick, thank you for taking the time to give us feedback. We appreciate hearing from you about your experience. We would like to hear more details about your time with us so please call our patient advocate, at your earliest convenience, 630.581.7432. Thank you.
What a horrible experience!! My wife called yesterday and asked for the out of pocket price of a physical with ekg and blood work and was told it was $150. She agreed and made an appointment for this morning. When she got in she was told the physical was $100 which she paid. Her blood was taken and they did an ekg and then when she was leaving she was told that the ekg and blood work was "extra" and that she owed another $160 after the fact!!!!! Ashley at the front desk even told her that her blood work would not be sent to ... read more
Frequently asked questions about Midwest Express Clinic
How is Midwest Express Clinic rated?
Midwest Express Clinic has a 4.6 star rating with 2,829 reviews.
When is Midwest Express Clinic open?
Midwest Express Clinic is closed now. It will open at 8:00 a.m.