MINI

lnoto 

on DealerRater

14 years ago

Great car buying experience! Everyone was extremely friendly, patient and went out of their way. My sales contact - Richard - could not have been nicer... And course... love the car! 

erga17 

on DealerRater

14 years ago

I was car shopping but did not anticipate purchasing a MINI. We truly just stopped in for fun. From the moment we walked into the dealership, we were given patient, respectful service that was focused on understanding the advantages of the MINI over a hard sales pitch. We test drove multiple cars so I knew what model best suited my needs and even walked away the day I drove the car. After sitting on it for 24 hours, I knew a MINI was for me! We went back to the dealership, met with the same individual who gave us the test dr... read more

jgeesey 

on DealerRater

14 years ago

I was very pleased the service mgr took the extra step of calling MINI to see if they would replace the transmission even though out of warranty. It saved me $5,000. Plus, they were able to get me a loaner car which saved me from having to get someone to take me back down which is an hour drive each way. 

pd1751 

on DealerRater

14 years ago

I have purchased many cars in my lifetime, and this was by far the best experience I have ever had. Suki Reynolds was a fantastic salesperson and she really knows the cars. The finance guy (I'm bad with names, and I can't remember his) was fast and pleasant and he did all of the work! In the past, I've had to fill out long loan applications and go to my lender to secure the funds. This time, he did everything. I filled out a few papers and signed my name a lot, but he made the whole process go very smoothly. This is the most... read more

chefcliffcan 

on DealerRater

14 years ago

Iv'e had four visits and all were "Outstanding". Skip has always been right to the point. I tell friends to go for the car, but the service is what brings me back. I'm in need of a fog light lens, but was told that I had to replace the entire light. Pricy but it's okay! 

gfortier 

on DealerRater

14 years ago

Our salesman, Jeff Testerman went above and beyond the call of duty to accommodate us when we were looking at the Minis and after we decided to purchase the vehicle. He spent over 7 hours patiently answering our questions and providing us the answers we needed to be comfortable in making the purchase. I ended up buying the vehicle as a birthday gift for my wife and Jeff drove over 2 hour round trip to pick me up so I could surprise her with vehicle. The dealership also gave me a very competitive price after I provided data o... read more

pamacht 

on DealerRater

14 years ago

Ok. So I had been thinking about a Mini Cooper. My Volvo died an untimely death and my daughter just finished her first year of college and my 16 year old son was now driving himself around. Didn't need an SUV anymore and I had long been fantasizing about really great gas mileage. The Mini is so darned cute and comes in a myriad of candy colors so I decided to go for a test drive. Walked into Mini of Balto. Co. without an appointment. Jeff Testerman was working at his desk, looked up at me, smiled and asked if he could help ... read more

nstrubczewski 

on DealerRater

14 years ago

On the last day of March, in the evening, we strolled into Mini of Baltimore. I had just been in an accident which ended up in totaling my car. At the end of March, they were having a fantastic deal, 0.9% APR for 60 months and a free package to boot. As we were walking around the lot, Suki came out to greet us. She was very friendly and very knowledgeable on MINIs, which was great because we thought we knew about them, but she was able to really educate us on all of their great features. She was incredibly patient with all o... read more

RAS0411 

on DealerRater

14 years ago

I had a very good experience at Mini of Baltimore County. Greg Banker took a lot of time with us to point out the features of the car. He really listened to what we were looking for and focused on providing the best set of options for our needs. When we spoke to him about comparing different models, he was thorough and logical rather than trying to get us to make an emotional purchase. This was the best car buying experience I've had and I would definitely recommend Greg and Mini of Baltimore County.