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MINI
- Automotive
- Towson, MD
About this business
Location details
720 Kenilworth Drive, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Yoni is totally the best service advisor in the business...." Yoni is totally the best service advisor in the business. He is extremely knowledgeable on all issues, most polite and courteous individual and will go the highest extreme to take care of all customers that he encounters. I highly recommend all drivers to buy a mini cooper so they can experience the quality of service Yoni provides daily.
Business response:
Thank you so much for your review. We are so delighted that we could make servicing your MINI enjoyable! We'll be here for you the next time your MINI needs some TLC!
"Excellent and quick reliable service and the best service..." Excellent and quick reliable service and the best service advisor there is in all of Baltimore. Fast and easy drop off and pick up process
Business response:
Thank you for your 5-star review! We're here to make servicing your MINI easy! Thank you for your kind words.
"The best part of this dealership is the service..." The best part of this dealership is the service department! They are very easy to deal with, make things easy for you, and are super professional.
Business response:
Hi Myma! Thank you for taking the time to review your service experience with Allen. We're glad you had a 5-star experience with MINI of Baltimore!
"I bought my dream car from this dealership and it was an..." I bought my dream car from this dealership and it was an absolute pleasure of an experience and surprisingly easy. After the first year, I took the car for it's annual maintenance and Yoni was just wonderful. He is personable and makes you feel like a friend is taking good care of your baby.
Business response:
Hi Britt! So happy that we could make your dreams of owing a MINI come true! We're also glad we could make the service process easy and convenient. That's our number one priority! We know you have choices when it comes to servicing your MINI and we're glad you chose us!
"Professional, efficient, and friendly staff. Needed to..." Professional, efficient, and friendly staff. Needed to replace tires as well as scheduled maintenance. Allen kept me updated throughout the day. Great job as always.
Business response:
HI Nancy! Thanks for your great feedback. We always say how lucky we are to have such an incredible service team. We're glad you feel the same!
"It's always a great pleasure to walk into Mini Baltimore..." It's always a great pleasure to walk into Mini Baltimore and talk to the team there, their service is exceptional. Yoni from the service team is my go-to person, from scheduling a service appointment, making inquiry of extended warranty service provider, making great recommendations, and explaining to me all the options. He's knowledgeable, professional, and very friendly, also always there to help and find a solution. I had to pick up my car after their office ho... read more
Business response:
Well, it's always a pleasure to assist YOU with your MINI needs. Thank you so much for your continued trust in our dealership. We appreciate your kind words and we're glad you're part of our family!
"Thank you for being so courteous and efficient!..." Thank you for being so courteous and efficient! Excellent customer service and friendly staff. No time spent waiting and kept in touch with me throughout my service appointment.
Business response:
Thank you so much for sharing your kind words. We're glad Yoni communicated with you throughout the service process. Thank you for choosing MINI of Baltimore!
"Great, competent service with a smile. Yoni and Allen are..." Great, competent service with a smile. Yoni and Allen are very nice to work with as front men for the service department. You will enjoy.
Business response:
Thank you for sharing your feedback. We're glad you continue enjoying your experience in our service department!!
"Excellent! Great service! Friendly! Fast! We purchased..." Excellent! Great service! Friendly! Fast! We purchased our 3rd mini! We love the care; we love the dealership. Thank you especially to Casey for all her attention! Thank you!
Business response:
Congratulations on the purchase of your third MINI! We love your loyalty to the brand and to our dealership. We hope you have many happy years motoring in your new MINI. Thank you for your continued trust!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.9 star rating with 2,859 reviews.
When is MINI open?
MINI is open now. It will close at 7:00 p.m.