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MINI
- Automotive
- Towson, MD
About this business
Location details
720 Kenilworth Drive, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"I dropped off my Countryman in for some cosmetic work,..." I dropped off my Countryman in for some cosmetic work, which was done beautifully. The service team found a few issues that needed addressing. I was sent a short video and photos of those concerns which I felt went above and beyond. Very professional.....the Service Department. Thank you.
Business response:
Hey Roxie! Thank you for taking the time to share your feedback. It's our job to ensure 100% satisfaction, and we're glad we did our job! Thank you for choosing MINI of Baltimore!
"Thank you, Yoni Baron, for finding an appointment that..." Thank you, Yoni Baron, for finding an appointment that fit my challenging schedule. You delivered, fast, painless service with a smile! Very pleasant and perfectly professional.
Business response:
Thank you so much for sharing your feedback. We're glad to have been able to assist you with your MINI service needs! :)
"Great service, as usual, on an oil change.Hopefully,..." Great service, as usual, on an oil change. Hopefully, coffee will come back soon at the dealer ! Lol. Allen was seller, as always. I'm sure the I'll be back soon.
Business response:
Thank you for sharing your feedback. We appreciate your understanding with our coffee bar. We hope to bring it back soon. Thank you so much for choosing MINI of Baltimore for your service needs!
"I would like to thank my service advisor Mr. Allen..." I would like to thank my service advisor Mr. Allen Rolocut , the 2 technicians Jeff Wright and Paul Macari, and likewise Ms. Ellen Trippe. They are all nice people . Good job and more power to Mini of Baltimore dealership 👍
"It was a good service experience. The car was done in the..." It was a good service experience. The car was done in the time that was estimated even after they found a nail in one of my tires and took care of plugging that up.
Business response:
Thank you so much for sharing your feedback! We're glad that we could get you back on the road quickly. Thank you for choosing MINI of Baltimore!
"I had an appointment with Yoni to replace my visor cover..." I had an appointment with Yoni to replace my visor cover that came undone. It was a very pleasant experience and my car done faster than the estimated time. Thank you!
Business response:
Hi Desire, We appreciate the time you took to review your service experience. Thank you for sharing with the DealerRater community. We're glad that Yoni was able to get you back on the road quicker than expected. Thanks for choosing MINI of Baltimore!
"It was a difficult day, left car keys on car roof! Allen..." It was a difficult day, left car keys on car roof! Allen and Yoni, even Mike in Sales, walked me through the problems. This is nothing new for this incredible dealer, totally fabulous, every time.
Business response:
Hi Mac, We appreciate you taking the time to review us! We're glad we can continue to exceed your expectations. We'll be here for you, mile after mile!
"Great service, quick turnaround and wonderful attitude...." Great service, quick turnaround and wonderful attitude. Thank you, Yoni. Always a pleasure to work with you. Loved my loaner car. Everything was scheduled for my convenience.
Business response:
Thank you for taking a moment to review your service visit. We couldn't be happier to read that Yoni made servicing your MINI a first-class experience. Thank you for choosing MINI of Baltimore for your service needs!
"Allen Rolocut was a great help with getting my annual..." Allen Rolocut was a great help with getting my annual service done. I got my car back and it had even been cleaned! Really Awesome!
Business response:
Thank you so much for such kind feedback! We're glad you had such a great experience servicing your MINI with Allen and our team!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.9 star rating with 2,859 reviews.
When is MINI open?
MINI is open now. It will close at 7:00 p.m.