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MINI
- Automotive
- Towson, MD
About this business
Location details
720 Kenilworth Drive, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Great Service" I have been using Mini of Baltimore since 2006. This is my second Mini I brought from them. Yoni continues to go beyond what is need to keep me coming back when my car needs service. I asked a question about how the loaner car display was different from my car. After the service he came out to my car to show me how to get the display to look like the loaner car instead of just telling me what to do. Yoni always make sure I am happy with my visit.
Business response:
Thank you so much for sharing your feedback! It has been a true pleasure servicing your MINI throughout the years. We're glad you're always so happy with the high level of service that Yoni provides. We're lucky to have you in our MINI family. Thanks for your loyalty!
"Yoni took care of my service on my MINI. I could not have..." Yoni took care of my service on my MINI. I could not have been more pleased with the service. Yoni and the service team went above and beyond all of my expectations. I have a shop that is closer to me, but I will gladly make the trip there because of the service.
Business response:
Hi Andy Thanks so much for taking the time to review your service experience. We are thrilled the Yoni took such great care of you and your MINI. Thank you for driving the extra mile to see us!
"As always, Allen Rolocut exceeds my expectations...." As always, Allen Rolocut exceeds my expectations. Outstanding job..... Again. He knows what a perfectionist I am, and ensures the job meets my high standards, while not breaking the bank.
Business response:
Thank you so much for the 5-star recommendation!! We're perfectionists just like you, so we always ensure we get the job done right, the first time. Thank you so much for choosing MINI of Baltimore for your service needs!
"Without a doubt, this dealership has it all together...." Without a doubt, this dealership has it all together. Everything and everyone at Mini in Towson is on point. Quite honestly is the best dealership experience I believe I’ve ever had in 45 years of driving
Business response:
WOW!! What a fabulous review! Thank you for sharing. It's our goal to make servicing your MINI fun! We're glad we did just that. Thank you for your great feedback and for choosing MINI of Baltimore!
"Yoni has always been the most reliable guy! When it comes..." Yoni has always been the most reliable guy! When it comes to the car, i feel like seeing a doctor. I strongly recommend Yoni to anyone!
"From moment walk in the door, till take off squared up..." From moment walk in the door, till take off squared up and ready to roll, Mini & Me are taken care of. Our long time Service Advisor Allen Rolocut is all over it! Never feel rushed, know he’ll go the extra mile to be sure as possible when we hit the road we’re set! After multiple MINI’s & MINI of B’more service excellence we’ll be motoring for mucho miles!
Business response:
Thank you for sharing such fantastic feedback with the DealerRater community! We love hearing stores just like yours. We're glad Allen continues providing world-class service. Thanks for being part of our MINI family!
"Always a pleasure, wouldn't take my mini anywhere else!" Allen and Yoni and the rest of the staff always go above and beyond. They have amazing communication and attitudes. They are personable and actually care, which is a relief. Thanks so much for trusted and continued service!!
Business response:
We love hearing such amazing feedback about our MINI team! We truly care about our clients and we're glad you agree. Thanks for choosing MINI of Baltimore and for being part of our family!
"Yoni and Allen stepped up to resolve a persistent fuel..." Yoni and Allen stepped up to resolve a persistent fuel system issue that included a complete replacement under warranty. Super job guys!!! Being on the road in my Mini is good.
Business response:
HI Mike, Thank you for sharing your review with the DealerRater community. It's a pleasure assisting you with your service needs. Thanks for being part of our MINI of Baltimore family!
"Service was simply excellent. From the moment I scheduled..." Service was simply excellent. From the moment I scheduled my service, took the car in and picked it up, everything was fantastic. The car needed to stay longer than expected, Allen provided a courtesy car, kept me informed of the car’s status and recommended services and priority. Allen and team took care of my car so I feel confident in my motoring experience.
Business response:
We truly appreciate the time your took to write your review. We're always here for your MINI service needs! Thank you for sharing your feedback and for choosing MINI of Baltimore!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.9 star rating with 2,859 reviews.
When is MINI open?
MINI is closed now. It will open tomorrow at 7:30 a.m.