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MINI
- Automotive
- Towson, MD
About this business
Location details
720 Kenilworth Drive, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Yoni Baron and Allen Rolocut are amazing. I needed new..." Yoni Baron and Allen Rolocut are amazing. I needed new brake pads. I was in and out. The best part was no charge! Life is good.
Business response:
Thank you for your wonderful review! We love hearing positive feedback like yours. We're glad that Yoni, Allen and Jeff continue making your experience with MINI of Baltimore top-notch!
"Except for a delay in getting the insurance estimate..." Except for a delay in getting the insurance estimate approved the service was excellent. Repairs were completed timely and right. Car returned clean and received a follow up call from service advisor.
Business response:
Hello! Thanks so much for your feedback! We're glad you had an enjoyable experience with us! We apologize for any delays you experienced!
"I dealt with three people at Baltimore Mini. Each very..." I dealt with three people at Baltimore Mini. Each very courteous, knowledgeable and extremely helpful. Experience here was great due these competent people. I would definitely recommend this dealership.
Business response:
Thank you so much for sharing your AMAZING experience! We're so glad our team made shopping for a MINI so enjoyable. Thank you for choosing MINI of Baltimore!
"Yoni is the best! Easy to deal with and not pushy!..." Yoni is the best! Easy to deal with and not pushy! Explains everything my mini needs!! The Mini was ready before it was estimated and they provide a loaner! Great company
Business response:
Thank you so much for your 5-star review of Yoni! We're so glad he made the service process easy! Thank you for choosing MINI of Baltimore!
"I had my second maintenance service done on my 2019..." I had my second maintenance service done on my 2019 Countryman during this Covid pandemic and Yoni was super helpful and ensured that my loaner car was clean and ready for me to go in. He went out of his way to accommodate my needs. Thanks Yoni! I appreciate your impeccable customer service!!!
Business response:
Thank you so much, Kimberly! We're so glad to read that Yoni made your experience A+! It's our job to ensure your total satisfaction and we're glad you feel the same. Thanks for choosing MINI of Baltimore for your service needs.
"I recently had routine service done on my 2018 MINI..." I recently had routine service done on my 2018 MINI 4door, and it was an easy, no hassle visit. The dealership is clean(as always), and everyone was wearing appropriate safety gear. Yoni does a great job of explaining what service is needed and even tries to maximize what can be done as to make for less time without my car. I would highly recommend Yoni, and MINI service to anyone.
Business response:
Thank you for the wonderful recommendation. As you mentioned, we are taking all precautions during this time to ensure you feel comfortable at our dealership. Thank you for trusting Yoni and our team with your MINI!
"Allen, as ALWAYS, is the greatest! He has taken care of..." Allen, as ALWAYS, is the greatest! He has taken care of me over the span of three Mini's. He is friendly, kind, and efficient. There are not enough words to describe how wonderful he is.
Business response:
Hello Sharon! Thank you so much for taking the time to share your feedback! We are so thankful that you are part of our MINI of Baltimore family! Thank you for reviewing Allen...he sure is the best!
"Over the weekend I torn a hole in one of my front tires...." Over the weekend I torn a hole in one of my front tires. I called Yoni about when I could get it replaced,he said bring it in in the afternoon. About an hour later I was done . Yoni has always been very helpful every time l call even if it’s just to talk Mini.
Business response:
Hi Eric & Lisa, Thanks for your feedback. We're sorry you had the hole in your tire, but glad that Yoni could come to the rescue! Thank you for continuing to bring your MINI to our dealership!
"Took mini in for service, and loved the video that shows..." Took mini in for service, and loved the video that shows what was needed to be done. Yoni was top notch as always, really cares about the customers.
Business response:
Hello! Thank you again for such kind words! We're so happy Yoni continuously provides you with exceptional service! Thanks for choosing MINI of Baltimore!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.9 star rating with 2,859 reviews.
When is MINI open?
MINI is closed now. It will open tomorrow at 7:30 a.m.