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720 Kenilworth Drive, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Jonni is a very knowledgeable service person and it is a..." Jonni is a very knowledgeable service person and it is a pleasure to bring your car for service. In the Covid environment... every safety precaution has been taken.. from social distancing to having your car sanitized before being returned to you. Jonni makes sure you are kept up to the minute with when your car will be finished .
Business response:
Hi Susan! Thank you for your positive review. It's our priority to keep you safe, so we ensure we are following all CDC recommended protocols! Thanks for the kind words regarding your experience with Yoni. We truly appreciate your feedback!
"Best service anywhere" One of the best reasons to own a Mini is the great service department!! Yoni Baron has been my advisor and he is the best ( one of the main reasons a Mini would be my next car). Straightforward and always smiling he answers any questions i might have between services and of course superior service when my car is in his care. I would give 6 stars if i could.
Business response:
Hi Siobhan! Thank you so much for sharing your feedback. We are so glad we have earned your trust! We are lucky to have you part of our MINI of Baltimore family!
"Baltimore Mini Customer Service Goes above and beYONI" Johnathon, Yoni, Baron, MINI Service Advisor, at MINI of Baltimore always goes above and beyond to ensure a great experience. The customer care that he provides makes my yearly service visit a delight. The video walk around inspection is a very nice touch.
Business response:
We truly appreciate you sharing your feedback! We're glad Yoni consistently goes out of his way to create a 5-star experience for you. Thank you for choosing Yoni and our MINI team for your service needs!
"I have never been disappointed with there service. Been..." I have never been disappointed with there service. Been dealing them with them for over 15 years. Customer service is exceptional and always friendly and convient.
Business response:
Thank you, Timmy! We will always be here for your MINI needs! We truly appreciate your kind feedback. Thank you for continuing to trust us with your MINI!
"Yoni-Profession, trustworthy, and amiable! " The service work is excellent! I especially am glad Yoni is my "go-to-man"! Very knowledgeable and patient. Answers and explains what will be done, how much it will cost, and how long it will take. Just so pleasantly professional, and I truly trust him. As long as he is there, I will buy a Mini!!
Business response:
Thank you so much for the kind feedback! It means so much to us that you took time to craft such a fantastic review. Thank you for choosing MINI of Baltimore for your service needs!
"Yoni is great!" Learning you have to put money into a car repair is pretty bad news. Yoni has always helped by being kind, knowledgeable, and communicative to make the experience of a car repair better! I appreciate his excellent customer service skills and recommend working with him!
Business response:
Thank you for recommending Yoni and our MINI of Baltimore team. We love hearing that Yoni communicates everything to in a friendly manner. Thank you for choosing MINI of Baltimore for service needs!
"fast and efficient with a smile " Always a breeze when dealing with Yoni. He goes above and beyond and gets me back on the road as quickly as possible. Highly recommend Mini in Towson.
Business response:
Thank you for the kind recommendation, Mrs. V! We're glad Yoni makes servicing your MINI so enjoyable. Thank you for your continued trust in our dealership!
"Yoni always takes care of usI drive a mini because of..." Yoni always takes care of us I drive a mini because of his excellent service Also Jason Rourk makes you feel at home at your dealership
Business response:
It's our job to always make your visit feel like home. We're glad we continue to do our job right. Thank you so much for always trusting MINI of Baltimore with your car. We're glad you're part of our MINI family!
"BEST SERVICE EVER!!" My experience at Mini of Towson was the best ever. From my initial phone call to my visit to the dealership Yoni Baron was knowledgeable and very informative. S.Ridley
Business response:
Thank you so much for the fantastic review! We're glad Yoni successfully answered all of your questions! Thank you for choosing MINI of Baltimore!
MINI has a 4.9 star rating with 2,859 reviews.
MINI is closed now. It will open tomorrow at 7:30 a.m.