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MINI
- Automotive
- Towson, MD
About this business
Location details
720 Kenilworth Drive, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"As usual, I had a great experience! Everyone is nice,..." As usual, I had a great experience! Everyone is nice, friendly, efficient. Yoni always goes above and beyond to make sure I'm taken care of. P.S., Allen, you rock as well!
Business response:
Thank you for such kind words! We love hearing feedback like yours. Yoni and Allen are both AMAZING! Thanks again for the awesome comments!
"As always, Yoni Baron and Mini of Baltimore County..." As always, Yoni Baron and Mini of Baltimore County exceeded my expectations and provided quick, efficient and excellent service. My 2013 Mini Cooper S has been the most reliable car I have ever owned- mostly due to this excellent service department.
Business response:
Thank you for sharing your comments! We're glad you love your MINI as much as we love the brand! We appreciate your kind words regarding Yoni and our service team!
"Great customer service. Even with the restrictions w/..." Great customer service. Even with the restrictions w/ the pandemic I still felt like Everyone was very personable. Everyone wore masks and still respected my social distancing standards.
Business response:
Thank you for commenting on our best practices. We work hard to create a safe environment for both clients and employees. Thank you for recognizing that. We appreciate you choosing MINI of Baltimore!
"Jonathan Baron (aka Yoni) is fabulous" Yoni Baron, my service adviser for the last 7 years with my 2014 and 2018 MINI Countryman, is one of the nicest and best service advisors whom I have ever met. He is very conscientious and has been great at answering all of my questions and issues over the years. Susan Sacco
Business response:
Hi Susan! Thank you for trusting Yoni with your MINI throughout the years. It's always a pleasure having you visit us for service. We're glad you are part of our MINI family!
"I took my car for service. Just needed an oil change and..." I took my car for service. Just needed an oil change and chip in windshield fixed. Everything fast, easy and everyone is nice and helpful.
Business response:
Thank you for the fantastic feedback. We're glad we were able to get your MINI in and out in a jiffy. Thanks for giving us the opportunity to assist you!
"The BEST service ever!" There has never been a time a quick appointment and resolution of my car concerns were not met. Joni's level of personalization is exceptional!!
Business response:
Thank you so much for sharing your kind words. We are so fortunate to have Yoni on our service team. Thank you for choosing MINI of Baltimore for your service needs!
"Allen is my service advisor and he is the best. He..." Allen is my service advisor and he is the best. He always explains things thoroughly. I believe him to be honest. I like the way they keep you posted online on the progress of your service and especially this last time when the mechanic sent me a video walk-around inspection of my car while it was on the lift.
"Allen is a professional. He always explains what needs to..." Allen is a professional. He always explains what needs to be done and why. He is always courteous and respectful. I will return when my MINI needs service again.
Business response:
Thank you so much for your kind review about Allen. We're glad he could thoroughly explain the services you need and treats you with a high level of respect. Thanks for choosing MINI of Baltimore for your service needs!
"As usual great service with a smile albeit behind a mask..." As usual great service with a smile albeit behind a mask 😁 Consistent quality service and customer service on each visit from Yoni. I would recommend to anyone who owns a Mini
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.9 star rating with 2,859 reviews.
When is MINI open?
MINI is open now. It will close at 7:00 p.m.