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MINI
- Automotive
- Towson, MD
About this business
Location details
720 Kenilworth Drive, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Mini of Baltimore County is great for service. Allen..." Mini of Baltimore County is great for service. Allen always explains things very thoroughly so you know just what’s needs attention on your car and why. I know these cars cost more to maintain, but I trust him that I will not be ripped off or over-charged.
Business response:
Thank you for taking the time to share your feedback. We're happy to read that you continue to enjoy the high level of service that we provide. Thank you for choosing MINI of Baltimore for your service needs!
"yanni" Mini of Baltimore county is by far an awesome dealership. The guys and gals there are on top of there game. Yanni is my go to guy. He is terrific in all aspects of the job when helping customers. I love all of the staff including Anna :) I would recommend anyone buying or servicing a Mini to go there. HAPPY DAYS!!!! BLAKE
Business response:
Hey Blake! Thank you so much for your review. We love hearing that Yoni, Anna and our team makes servicing your MINI a happy experience. Thanks for choosing MINI of Baltimore and for your continued trust in us!! We're happy to have you part of our family!
"Alan & team did a great job on a difficult repair in such..." Alan & team did a great job on a difficult repair in such a difficult time. He is does a great job providing updates and meeting projected timelines.
Business response:
Hi Carole! Thank you for sharing your feedback! We're glad we could bring some happiness into your day, despite this difficult time. Allen and the team will be here when you need us!
"Yoni Is terrific. He can always squeeze you in in a pinch..." Yoni Is terrific. He can always squeeze you in in a pinch takes care of every detail. It It’s a pleasure to go into the dealership!!!
Business response:
Hi Mary Catherine! Thank you so much for sharing your feedback. It was refreshing to read your review! Thank you for choosing MINI of Baltimore for your service needs!
"I love Mini of Baltimore County!" Jonathan (Yoni) Baron helped me keep my first mini cooper for 14 years and is now on track for the same or longer with my current mini cooper (3 years old). He has helped me when I was stranded (battery) and for routine service. He is responsive, thorough, and easy to work with. Thanks Yoni! Denise Cortis
Business response:
Hi Denise! We think you're pretty fantastic too!! Thank you for a glowing review. Yoni and our team will continue to be here for your service needs. Thank you for your continued trust in MINI of Baltimore!
"Allen has taken care of me several times.I found him..." Allen has taken care of me several times.I found him outstanding in his customer service. More helpful and responsive than most. I would highly recommend him if you need service on your mini. Very personable Nancy Ciesla
Business response:
Hi Nancy, Thank you for such a raving review of Allen. It's our #1 priority to ensure you receive nothing but honesty, courtesy and respect at our dealership. We're glad you felt as if we did our job! Thank you again for trusting the team at MINI of Baltimore with your automotive needs!
"Sunroof issue" Even during a pandemic, Allen of Mini managed to provide exceptional customer service around fixing my sun roof which was faulty and would not close. I initially called at 7:15 am on Monday and was told I could bring my car in right away. I was initially told it would take most of the day and received a loaner car. Allen also helped with a oil change. I appreciated his diligence and hard work. Best
Business response:
Hey Joe! Yes, even during a pandemic, we are here for your service needs! We love reading fantastic feedback like yours and we're pleased that Allen, as usual, offered A++ service. Thank you for trusting Allen and the team at MINI of Baltimore with your MINI!
"Mini Owner for Life" Bought my first mini in 2013 - upgraded in 2017 to the Countryman and haven't looked back. I continue to bring my mini into Mini of Baltimore for routine maintenence and Allen Rolocut always takes care of me. My extended maintenence plan had expired 9 days ago and he immediately made a phone call to get my service covered. He saved me a lot of money and I will always remember him going above and beyond for me. And he is honest with me about what extending the warranty would get me. He's not out to make ... read more
Business response:
Hi Sheri, Thank you for taking the time to share your feedback. We love our MINI owners for life! Thank you for the kind words you wrote about Allen - he is sincere and genuine. We're glad you can see that as well. Thank you for choosing MINI of Baltimore and for being part of our family!!
"MINI of Baltimore and Allen are Awesome" Reliable, awesome, and more describes the service I received from Allen Rolocut and the Service department from MINI of Baltimore. I’ve been bringing my 2004 MINI for service and maintenance since 2006 and will continue to do so as Allen and his team have taken great care to keep my MINI in tip top running condition. Allen is a super service agent, very courteous, keeps me informed on my car’s needs, goes out of his way to ensure I’m back on the road again and one couldn’t ask for a ... read more
Business response:
Thank you for your fantastic review of Allen and our service department. We are so happy that you've been continuing to service with us throughout the years. We'll always be here for your service needs and we are so lucky to have you part of our MINI family.
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.9 star rating with 2,859 reviews.
When is MINI open?
MINI is open now. It will close at 7:00 p.m.