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MINI
- Automotive
- Towson, MD
About this business
Location details
720 Kenilworth Drive, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Came in for an oil change and some regular maintenance on..." Came in for an oil change and some regular maintenance on my 2013 Mini—Have recently moved to this area, so this was my first visit—the work was done efficiently and well, pricing was as expected for Mini, all CoVid precautions were followed ...and I must say that Al was especially professional and courteous. Plus I LMU car was spotless after the wash. Based on this first visit, they have earned a new customer!
Business response:
Thank you for trusting us with your MINI and thank you for giving us a chance to earn your business! Welcome to the neighborhood and please let us know if your MINI needs anything!
"Scheduled Maintenance " As always, the visit was great. Service was done well and quickly. Yoni, as always, was knowledgeable and fantastic to work with. I love that I can trust the service and advice provided.
Business response:
Thank you so much for sharing your feedback. We make it a priority 1 offer first class service, and we're so glad you felt as if we did just that. Thanks for your trust in Yoni and our MINI service team!
"Outstanding job on tire installation. I was able to save..." Outstanding job on tire installation. I was able to save some money by purchasing some "older stock" tires from an online tire dealer. I expected some issues with runout and roundness. Allen was able to accommodate my needs the same day the tires arrived, getting me in on very short notice. He was also great at working within the social distancing that's required these days. Allen, as usual took care to make sure my airfield requests, such as using black weights o... read more
Business response:
Thank you for your trust in the MINI of Baltimore service team. We pride ourselves on offering exceptional service. Thanks for noticing our best practices. During this uncertain time, we are working hard to follow all social distancing guidelines and preventative measures. We truly appreciate you choosing MINI of Baltimore!
"Scheduled maintenance" Excellent customer service as always. Yoni took care of everything and got me back on the road. My experience with Yoni Baron have always been great and I trust his judgment when he makes recommendations for the care of my car.
Business response:
Thank you for your continued trust in Yoni! He'll always look out for your and your MINI. We love having you in our MINI of Baltimore family!
"MyMiniCooperService" As always, has excellent customer service! Very accommodating! Recommended car care were presented in a very detailed summary, a new program...the video inspection.....very impressive!
Business response:
Thank you for such incredible feedback. We're glad we could go the extra mile to ensure you were completely satisfied with our service. Thanks for choosing MINI of Baltimore!
"Recent svc. appointment" In the last fifteen years I've bought two MINIS from this dealership with all the service being done there. My experiences with Yoni Baron have been nothing but excellent. He is super knowledgeable about the carts and has been totally honest with me concerning any problems I might have with the car. He's the best service advisor that I have ever had with any car I've owned.
Business response:
Hi Robert, Thank you for continuing to trust MINI of Baltimore with all of your automotive needs. We loved reading about your loyalty to the brand and to our dealership. It puts a HUGE smile on our faces. Thanks for being part of our MINI family.
"My Mini Service Advisor Allen Rolocut is wonderful! He..." My Mini Service Advisor Allen Rolocut is wonderful! He makes getting service and repair work done both a pleasure and a breeze. Allen has gotten five stars in my book each and every time from day one. Thank you Allen!!
Business response:
Hi Kari, Thank you for sharing your experience! We're delighted to read that Allen always makes servicing your MINI so fantastic. Thank you for choosing MINI of Baltimore for your service needs!
"Very professional service. Allen was very eloquent and..." Very professional service. Allen was very eloquent and the mechanic’s viendo was great. I just moved to the area and definitely will return. Thanks
Business response:
Thank you for sharing your feedback. Welcome to the area and thank you for choosing MINI of Baltimore as your preferred dealership! Please let us know if you have any other questions regarding your MINI - we're here to help!
"Allen is awesome!" Needed an alternator for a 2010 clubman. Part ordered and installed next day. Smooth as silk. Allen is the best. YonI is awesome too! Thanks guys!
Business response:
Thank you for choosing MINI of Baltimore! We were happy to order your alternator and get it installed quickly. We appreciate you choosing our dealership for your MINI needs!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.9 star rating with 2,859 reviews.
When is MINI open?
MINI is open now. It will close at 7:00 p.m.