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720 Kenilworth Drive, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Mini Cooper Service Appointment" I recently had my 2019 Mini Cooper Serviced here and it was terrific. I was actually sent a video while I was there as the technician filmed my car being inspected while he commented on this activity. Yoni Baron was my Service Adviser for this visit and he is simply the best!
Business response:
Thank you for your 5-star review! I am so glad Yoni was able to assist you!
"Always a pleasure!" I love this dealership strictly because of the service center. Yoni is always extremely helpful and very kind! I never have a problem getting an appointment, even if it's super last minute.
Business response:
Thank you for your 5-star review! I am glad to hear we are efficient!
"Last minute appointment " I needed an appointment to have my brakes checked out. Got a hold of Yoni and got a same day 11:15 appointment and was seen right away. Out of there in an hour. Replacement of rear brakes now done and working great. Thanks for a great visit.
Business response:
Thank you Sharon for your 5-star review! I am glad Yoni was able to fit you in and get you fixed and ready to go!
"I am a true fan of this dealership and the level of..." I am a true fan of this dealership and the level of service it provides for their customers. Allen is a person with the highest level of integrity you don’t find everywhere who keeps you informed of everything going on with your vehicle. The technician also helped to explain what was going on to put my mind at ease. First class organization!!!
Business response:
I am so glad to hear you are a fan and we are able to provide you with the best service! Thank you for your 5-star review!
"On my third mini from mini of Baltimore. The sales and..." On my third mini from mini of Baltimore. The sales and service staff are extremely professional and helpful. I especially appreciate my service representative Allen Rolocut — he has been my go to partner for years.
Business response:
Thank you for your 5-star review! Thank you for your customer loyalty and I am so glad we are able to service your vehicle!
"Yoni and the service team was great again. I just came..." Yoni and the service team was great again. I just came in for an oil change and waited in the lounge. The new video documentation of the service was nice new feature.
Business response:
Thank you for your 5-star review! I am so glad Yoni was able to assist you and I am glad you like what we offer!
"Called Yoni about some issues with the car and he advised..." Called Yoni about some issues with the car and he advised to get a tow. He set me up with a free loaner and kept me updated throughout the repair process. Completely satisfied with the service
Business response:
Thank you for your 5-star review! I am so glad Yoni was able to assist you and provide you with a loaner car!
"Alan always provides excellent service. I am always 100%..." Alan always provides excellent service. I am always 100% clear as to what maintenance will be taking place my car and the cost to me. If I call to ask a question he always returns my call within 30 minutes. Great Service!!
Business response:
I am so glad Alan was able to help you and take care of your needs! Thank you for your 5-star review!
"Service is reliably high quality, efficient, and..." Service is reliably high quality, efficient, and appropriate. Staff are thoughtful, to the point, and considerate of needs and time. Ahh sigh juggling juggling kjh
MINI has a 4.9 star rating with 2,859 reviews.
MINI is closed now. It will open at 8:30 a.m.