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MINI
- Automotive
- Towson, MD
About this business
Location details
720 Kenilworth Drive, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"I brought my 2015 Mini in for service. I have always used..." I brought my 2015 Mini in for service. I have always used your department and have received courteous and prompt service. Yoni always is there and will research and find the answer to my questions. Thank you.
Business response:
Thank you for sharing your feedback! We're happy your overall experience with us was top notch!!! We'll always be here to answer your questions. Thanks for continuing to choose us for your service needs!
"I love Mini of Baltimore—they are extremely..." I love Mini of Baltimore—they are extremely accommodating, honest and amiable. I get all my service there and trust them implicitly. Alan Rolocutt has been particularly helpful lately. I’m also glad to see that the Mike and Ike’s are back! Thanks
Business response:
Thanks for the fantastic feedback. It's a pleasure making sure your MINI runs at its best. We're glad that Allen has earned your trust! He is an asset to our team. Thank you for the kind words.
"Mini of Baltimore service department is top notch. Allen..." Mini of Baltimore service department is top notch. Allen always knows your name and is quick to answer any questions you may have. 10/10
Business response:
Thanks, Chase! We are so glad you're experience with us was A++. We'll always be here for you and your MINI!
"Wow.... I don’t have enough kind words to express my..." Wow.... I don’t have enough kind words to express my sincere appreciation for the best service representative in Maryland...Allen is both professional and Conscientious with every trip I make to the service department with “Baby”... Thank You!!!
Business response:
Thank you so much for taking the time to write such a raving review about Allen! We're so glad you received such exceptional service from us. We're glad you continue bringing your "Baby" to MINI of Baltimore!
"A Friend in Need--Excellent and Compassionate Service" As I was driving my husband to the hospital for major surgery, in a city not my own, my oil pressure light went on. While he was in the OR, I called MINI of Baltimore and spoke with Yoni Baron. He offered to have someone pick the car up at the hospital and bring it to his shop. Upon further discussion, we decided to have it towed. He called me when it arrived and sent me frequent updates by text. By the time my husband was in recovery, the car was ready to be picked up ... read more
Business response:
Thank you so much for sharing your experience. We're glad Yoni offered you a first class experience. Thank you for trusting your MINI with us. We hope your husband is doing well! All the best to you.
"Great first experience. My 2012 mini needed service from..." Great first experience. My 2012 mini needed service from a dealer. Yoni was an excellent guide. My car was repaired and back in my hands within 24 hours.
Business response:
Thank you for your 5-star review and we look forward to seeing you again!
"Five Stars for Yoni " Yoni always delivers 5 star customer service! In addition, I was sent a video from the tech inspecting my car and gave their recommendation on what needed to be fixed.
Business response:
Thank you for your 5-star review! I am so glad Yoni was able to assist you!
"*****" 5 stars, the service at Mini of Baltimore County doesn't get any better. Yoni delivers confidence that the service department is taking care of my vehicle needs, Thank You!
Business response:
Thank you for your 5-star review! I am so glad you love all we offer!
"Great first experience" I got great service from Mini of Baltimore County. It was my first service experience as my mini just turned one year old. I got a convenient service appointment, a short wait while they examined my vehicle and a loaner car when it turned out that they needed to keep it overnight. I was assisted every step of the way by Yoni, who was both cheerful and confident. 5 star experience!
Business response:
That is awesome to hear! We look forward to seeing you more and thank you for your 5-star review!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.9 star rating with 2,859 reviews.
When is MINI open?
MINI is open now. It will close at 7:00 p.m.