This profile has been claimed by the business owner or representative.
MINI
- Automotive
- Ramsey, NJ
About this business
Location details
925 Rt 17 S, Ramsey, NJ, 07446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Stress-free sale" Bob Filenbaum gave us as pleasant a car-buying experience as one can hope for. He was patient, amiable, and responded promptly and courteously to our phone calls and emails. We'd recommend him highly!
Business response:
Thanks for the review, we're glad Robert was able to accommodate you!
"Quick and efficient" The Service rep was friendly and efficient. Service was performed well and with in expected time frame. Overall experience was very good! Would recommend to others.
Business response:
Thanks for the review, we appreciate the feedback! We're glad everything went smoothly.
"Tune up, front breaks, oil change, etc." Good work. A little pricey. Sorry the Paceman model was discontinued. It was a great alternative to the others in that it was a bit roomier in the driver's seat, a bit higher in seating and visibility, and the rear seats and the trunk were bigger. Too bad ny choice for a future car has noe been seriously comprimised.
Business response:
Thank you for the review, we appreciate the feedback!
"2nd lease. too many papers to sign #switchtoelectronicsignat" The team worked with me so I had the car that I liked! Wasn’t happy with the price of coverage plans; prices really increased.
Business response:
Thank you for the review, we appreciate the feedback!
"Nick - my service writer is the reason I go here" If you need work done on your Mini - ask for Nick. He’s honest, transparent and does not try to pad the bill with unnecessary work.
Business response:
Thanks for the review, we appreciate the feedback and we're glad Nick was able to help!
"Great service, helpful and polite" I highly recommend MINI of Ramsey, in New Jersey. The service is exceptional, and the staff goes out of their way to be accommodating whenever possible.
Business response:
Thanks for the review, Maria! We're glad our team was able to make your visit pleasant!
"satisfactory" Very knowledgeable and helpful. When serius wasn't reconnected, Ryan spent time in my car on the phone w ith serius until situation was corrected
Business response:
Thank you for the review, we appreciate the feedback! We're glad Ryan was able to resolve the issue.
"good service" no problem every thing was done it was a yearly service and computer up date every thing was finished worse part was waiting for compute up dateit took hours
Business response:
Thank you for the review, we appreciate your feedback! We apologize for the long wait and if there is anything else you need please do not hesitate to reach out.
"The work is good but beware" The work they do here is good but every time I have gone in for a routine service they have found some other issue with the car. I expect to pay more for service at the dealership, that is understood. This last time they recommended a tire rotation which I had just had done only 3 months earlier. The service is good, the work is good, the team is a pleasure to deal with but they will try and up-sell you work. I know, they are in the business to make money but bringing the car in when it says you... read more
Business response:
Hi Robert, We are so sorry to hear that you are a bit frustrated with some of the cost associated with your recent service. However, it is good to know that the customer service you have been treated to has been positive. We appreciate your dedication as a long time customer and would welcome you to speak with our service manager Jeff next time you are at MINI of Ramsey. He would be happy to help in any way possible to see if there are existing incentives or programs being run that you would be able to take advantage of to l... read more
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 3,698 reviews.
When is MINI open?
MINI is closed now. It will open at 7:30 a.m.