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305 W Lincoln Hwy, Exton, PA, 19341, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I worked with Pete when I bought a MINI Countryman. From the moment I walked into Otto’s, I felt welcome and there was no pressure at all. I told Pete what I was interested in and that’s what he showed me. Again, no pressure. The whole experience was great and I’m having a blast with my car. I would definitely go back to Otto’s and work with Pete in the future.
Before purchasing our Mini Countryman S All4, we visited several other dealerships, such as Lexus (for the NX) and Audi (Q3) and NONE compared to the experience we had car shopping at Otto's. We actually almost left the lot before going inside, thinking a Mini couldn't hold a handle to the other vehicles we were considering (all small to mid-sized SUVs). But we went back inside to take a ride just for the heck of it. We spoke with Jeff Schmidt, who set us up with a test drive. "Take the keys, have fun. See you in a little wh... read more
Business response:
Outstanding! Thank you for sharing your wonderful experience working with Jeff. Enjoy the fall motoring season.
Pete was really easy to deal with and I would highly recommend him for your next mini purchase. I don't write many reviews, but I feel strongly that Pete is worth it.
Business response:
We're so pleased to hear you enjoyed working with Pete. Thanks again for choosing Otto's MINI.
I have to say Pete went beyond the expected into the unexpected with his professionalism. I've had many car experiences and customer care was always lacking. With Pete I found his quick response and detailed reply's so refreshing...and this is after the sale as well. His knowledge and expertise with the product is also very impressive beyond what I've experienced at any time in the past. Pete is a real asset to Otto's Mini and for the reasons I've stated I will be doing more business with Pete in the future.
Business response:
Thank you for your terrific compliments for Pete. You can count on us to be your source of information for all things MINI. Welcome to the Otto's MINI family.
Awesome dealership if you're looking to buy a brand new Mini or a pre-owned Mini Cooper. Pete Barcus took the time to answer all the questions that I had and made buying a new car very enjoyable.
Business response:
Thank you for your excellent feedback on behalf of Pete and the entire Otto's MINI team.
As an owner of the 4th Mini we have purchased from Otto's, I feel quite qualified to state that Pete, along with the entire Otto's team, have brought the car buying and servicing experience to a level un matched anywhere, in fact it is a joy to go to Otto's for service as we are treated like Family. I just can't imagine buying or servicing another vehicle without Pete, he has become more than a "Motoring Advisor", more like a trusted Friend. Pete has Mastered "Exceptional Customer Service & Care", hands down, beyond a moment... read more
Business response:
It is truly gratifying to receive your wonderful feedback. We are delighted to hear of the excellent relationships developed with Pete and the rest of the Otto's team over the years.
I have always wanted to own a MINI so upon searching Otto's website (daily) and finally finding something I loved, I immediately set up an appointment for a test drive. Derek answered any and all questions I had and was very knowledgable about everything. I felt a bit of shaking after taking the car on the highway so he sent it to have it looked at. We started the process of applying for loans and he didn't stop until he found me the best deal. After e-mailing back and forth for a couple days with any and all information he ... read more
Business response:
Thank you for your excellent review and your praise for the efforts of Derek on your behalf. We are never satisfied until you are. Enjoy the fall motoring season.
In a world where trust, authenticity, and the customer ALWAYS comes first, is harder and harder to find, Pete brings those qualities to every experience my wife and I have ever had at Otto's. For us, there is no other place.
Business response:
Excellent! Thank you for wonderful review and your kind remarks for Pete. We truly appreciate your business.
I've worked with Pete on two separate occasions over the past two years, one for my mom and one for my son. Both times Pete was extremely responsive and forward thinking, anticipating my questions and needs prior to me stating them. Couldn't have asked for more. Thanks, Pete!
Business response:
Outstanding! Thank you for your business and for your great compliments for Pete.
MINI has a 4.8 star rating with 2,349 reviews.
MINI is closed now. It will open at 9:00 a.m.