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MINI

4.8

About this business

Location details

305 W Lincoln Hwy, Exton, PA, 19341, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.82,349 reviews
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jvc0714's profile image
jvc0714 
7 years ago

From the moment I talked to Joe over the phone I knew my experience was gonna be great. He made the whole transition from making the appointment, dropping off the car and pick up a breeze. He was very thorough and knowledgeable. Only thing I wasn’t happy was with the wash, I dropped off a clean car and got it back with water stains on the body and streaks on the windows. But that’s minimal compared to Joe’s professionalism ......Joe Keep up the good work! 

LRATCHFORD's profile image
LRATCHFORD 
7 years ago

Responsive service with respect for customer time constraints and needs. They go out of their way to make it more convenient for you--loaner car, faster turnaround, etc. 

grohm870's profile image
grohm870 
7 years ago

Otto’s has always offered exceptional service for my vehicle. The service advisors are professional and give excellent communication regarding the vehicle’s status. Extremely efficient! 

NIKKI B.'s profile image
NIKKI B. 
7 years ago

Always a pleasure getting the car serviced with Ottos! Fast, thorough, pleasant, cooperative and courteous service every time!! Quotes are accurate - the entire team is awesome! 

Paul Mihranian's profile image
Paul Mihranian 
7 years ago

Very high end but not stuffy and no pressure. I applaud them for thinking of every tiny detail in making it a great customer experience. 

LindaLovesMini's profile image
LindaLovesMini 
7 years ago

This is a great place for quality service. They do their best to accommodate all your needs. Just got my 3rd. New Mini from them and I just LOVE ?? my new All4! Special Thanks goes out to Chad and Pete for the great service! 

Business response:

Awesome! Thank you so much for the nice words and even more for your continued business!! 

HappyMinidriver's profile image
HappyMinidriver 
7 years ago

I can’t say enough about my experience. Pete was so helpful and easy to work with! He was knowledgeable, friendly and listened to our needs. Otto’s Mini is a positive experience all around, they made purchasing our Mini quick and hassle free. I am recommending Pete and Otto’s to anyone looking to buy a Mini! 

Business response:

That's so great to hear! Thank you for the kind words and the referrals - Pete is definitely an asset to the Otto's family - we're glad you think so too!! 

Ripley17's profile image
Ripley17 
7 years ago

I’m thrilled with my 2013 Mini Cooper Base and the overall quality of my experience with Ottos Mini. Derek is a knowledgeable salesman and willing to assist with me getting to know my new vehicle. 

Business response:

Outstanding! Thank you for your recognition of Derek. Welcome to the Otto's MINI family. 

mdab4's profile image
mdab4 
7 years ago

I just traded in my leased 2015 Mini Cooper for a new leased 2018 Mini Cooper. I have worked with Peter before on my last lease and he is always extremely helpful. My lease was not finished until July but Peter contacted me about an early end of lease deal which he expedited for me. The whole process went seamlessly and I was basically able to drive in with my old car and out with my new car in a very short period of time. He had even informed my insurance company of the change in cars. I wish all of my experiences in dealin... read more

Business response:

Thank you for the wonderful words about Pete! We appreciate your continued business!! 

Frequently asked questions about MINI

How is MINI rated?

MINI has a 4.8 star rating with 2,349 reviews. 

When is MINI open?

MINI is closed now. It will open at 9:00 a.m.