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305 W Lincoln Hwy, Exton, PA, 19341, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Very knowledgeable. Laid back Sales atmosphere. From someone who comes from a sales intensive retail atmosphere, I appreciated Michael Dixon's approach and sales techniques. Never felt pressured from start to finish. The entire experience was a pleasure. I would recommend Otto's to anyone and will be back in the future!
Business response:
Outstanding! Thank you for your recognition of Michael Dixon. We're happy to count you as a member of the Otto's family.
This was by far the most relaxed and straight forward auto buying experience I've had. Great service, no pressure or games, very straight forward. Effectively did the deal on the phone. I will go back to this dealership specifically due to Rob's sales approach and Dave's admin / finance work.
Business response:
Awesome!! Thank you for the nice words!!
Michael took the time to answer all of my questions, and he was very helpful when I needed advice on which options were the best for my new Countryman. I wouldn't buy a Mini from anyone else!
Business response:
Great to hear!! Thank you so much!!
Everyone made us feel like we were the only ones they cared about at that moment. Chad took the time to hear what we were looking for and hand-picked a variety of cars to take out for a test drive. After each drive, he'd ask me a few questions and then give me another car, telling me what to pay attention to and what to know would be different. Once I found the perfect combination, he matched us up with Michael, who was an enthusiast, a lot of fun to do business with, and incredibly knowledgeable. Michael always kept us info... read more
Business response:
Glad to hear your interaction with everyone was so great - that's always our goal!!
Michael was very patient and helpful with my very complicated out of state transaction. He took great care of me... love my new car - thanks!!
Business response:
Glad to hear everything went so smoothly!! Thank you for the nice words!!
If you want to smile while driving for the rest of your life, you drive a MINI. If you want to smile at the end of your car buying experience, you'll buy the MINI from Michael Dixon at Otto's MINI in Exton, Pa. He will not stop working until you are 100% satisfied with your purchase! Chad Carey was also instrumental in following up to ensure we were happy with our experience at Otto's. Steve S. West Chester, PA
Michael Dixon did a great job - answering all my questions, especially about air bags, and arranging for test drives of a convertible and a manual transmission. We were out on the test drives within 15 minutes of arriving at the dealer - no waiting around. He strongly recommended only the options that we truly needed (heated seats are a must in a convertible!!!) and answered questions on other options. No wasted time or unwelcome sales pitch. Very well done! Jennifer Cacchione was our Second Date. She had prepared by discuss... read more
Thanks, Michael Dixon @ottosmini for making my new car purchase a positive experience! Great car, great dealership- will definitely be back for my next Mini!
From the moment I initially walked into the dealership until delivery of my Mini, the experience was an absolute pleasure. My motoring advisor (Michael Dixon) was extremely helpful, answered e-mails and phone calls promptly. Michael even picked me up at the train station when I took delivery.
MINI has a 4.8 star rating with 2,349 reviews.
MINI is closed now. It will open at 9:00 a.m.