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305 W Lincoln Hwy, Exton, PA, 19341, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
We could not be happier with the process of buying a Mini, from Derek our sales consultant to the delivery itself we are VERY pleased with Otto's Mini.
Business response:
Thank you for your kind words for Derek and thank you for choosing Otto's MINI.
Took my older Mini in for service and then decided to trade it for a newer model. Derek worked with me and was very low pressure and very helpful. He certainly knows his stuff with the cars and helped me look at several options. His insight was quite helpful and I appreciated his enthusiasm for Minis. He then helped me fit the final price into budget and I drove off with a slick new car that has lots of fun packed in! I will be back for service and eventually a new Mini when the time comes (years from now).
Business response:
Excellent! Its great to hear Derek was able find the right MINI for you at a price that worked with your budget. Enjoy the upcoming spring motoring season in your new Otto's MINI.
He was very patient and he listened to my needs. He was also very detail oriented and went above and beyond to ensure that I was a satisfied customer. I would definitely do business with him again.
Business response:
Thank you for recognizing Derek. We are pleased to hear he made your visit a great success. Thanks again for choosing Otto's MINI.
My visit to Otto's Mini was nothing short of phenomenal. My husband walked into Otto's Mini one busy Saturday afternoon, without an appointment. Pete Barcus was promptly assigned to take care of us and from the beginning, Pete was great. We were not even sure we were going to buy a new car as my original Mini was in for service, but it was an 11 yr old car and too many service calls told us it was time to look at a new car. I came in thinking I wanted to upsize and upgrade to a 4 wheel drive, etc...so I spent the afternoon t... read more
Business response:
Outstanding! We are thrilled to hear that Pete was able to get you into the right MINI at the right price for you. Thank you for your recognition of the Otto's MINI team and for being a loyal member of the Otto's MINI family.
We have all been there, waiting in the waiting room looking at the new cars... then sitting in the new car , and viola you are talking about different cars and the features... Forget the fact that you were only in for service of your 2013 Cooper S.... but ended up going home in a 2017 that you just had to have. This is the second MINI i have purchased from Otto's and WILL continue. From the moment I walked in the door, to the time I left, I was given a feeling that i was not "just" a customer. I felt to be part of the Otto's... read more
Business response:
Thank you for your recognition of Derek, Melissa and David. Its the whole team here at Otto's that makes it all work for our customers. You are valued member of our Otto's MINI family. Enjoy your 2017 Hardtop!
From the moment I contacted Pete Barcus, he was professional, responsive and sincere. All along the way, Pete listened carefully to my needs, provided clear information (quickly), worked to get me as good of a deal as he could, and above all else had a great attitude. Pete's customer service was outstanding, and the positive experience was further reinforced when I walked into the dealership somewhat late on a Saturday afternoon. Everyone accommodated the short time frame until closing and was professional and welcoming, fro... read more
Business response:
We are delighted to hear that Pete and the rest of the Otto's MINI team were able to deliver the purchase experience that best accommodated your needs. We appreciate the extra distance you traveled to do business with us. Welcome to the Otto's MINI family.
Pete Barcus is an outstanding salesman. Very courteous and accommodating. This is my second mini purchase from him and both times it was an enjoyable experience. Both times I have had Ryan in finance and he is also very friendly, explaining everything to look out for my best interest. Thanks Otto Mini!
Business response:
Excellent! Thank you for your great compliments for Pete and Ryan. Thank you also for being a loyal member of the Otto's MINI family.
Pete was very informative about the Mini in general and very knowledgable regarding the John Cooper Works which was my main interest. He kept me informed regarding the car's progress after we had build it to my specifications. Always pleasant, always available.
Business response:
We're pleased to hear Pete was so effective in assisting you in building just the right JCW for you. Thanks again for choosing Otto's MINI.
Drove 75 minutes to get to Otto’s. Well worth it. Honest helpful staff and a great product! Recommend to family and friends with complete confidence!
Business response:
Excellent! We appreciate the extra distance you traveled to do business with us. Welcome to the Otto's MINI family.
MINI has a 4.8 star rating with 2,349 reviews.
MINI is closed now. It will open at 9:00 a.m.