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MINI

4.8

About this business

Location details

305 W Lincoln Hwy, Exton, PA, 19341, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.82,349 reviews
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mobando's profile image
mobando 
5 years ago

"The purchase of our Oxford Edition Mini 2 door was..." The purchase of our Oxford Edition Mini 2 door was seamless! Pete was professional, knowledgeable and courteous. From the first phone contact to driving off the lot, we were treated with kindness and respect...for ourselves as people and for our time. Best car buying experience ever! Thanks guys! 

Business response:

Wonderful! Focusing our efforts on you and your time is job one at Otto's! Welcome to the Otto's family! 

Laura Ensor's profile image
Laura Ensor 
5 years ago

"outstanding! I came in exception to wait and was given..." outstanding! I came in exception to wait and was given the offer of a loaner for the day! it was a convertible and I had a blast, they also cleaned my very dirty car! great service! 

Business response:

Your time is valuable - we're glad you enjoyed the convertible! Thank you for servicing with Otto's! 

Brenda & Ed's profile image
Brenda & Ed 
5 years ago

"Pete was very informative , courteous and helped us..." Pete was very informative , courteous and helped us find the exact vehicle we were looking for. He worked with us in creating the best financing opportunity available as well as the trade-in for my older mini vehicle. He took the time on delivery of the car to go over every feature essential to operating our new Mini safely upon leaving the dealership. He made the entire process from start to finish very easy and we will definitely go back to him again for our next Min... read more

Business response:

Excellent! We're glad to hear that Pete provided the experience you were looking for! Thank you for choosing Otto's! 

Artlover's profile image
Artlover 
5 years ago

"Kevin and his staff TOTALLY exceeded my expectations with..." Kevin and his staff TOTALLY exceeded my expectations with the service they provided. The purpose of my visit was to replace turn signal bulbs, but other things I didn't even know needed attention were also addressed. I was in and out of there in no time flat which included a friendly chat with Pete... always a pleasure! 

Business response:

Fantastic! Exceeding your expectations is our goal every time! Thank you for visiting! 

yoga.paddler's profile image
yoga.paddler 
5 years ago

"good service" Everyone was friendly and professional. They were timely and offered recommendations that were approbate to my situation. I will bring my vehicle back for survive again. 

Business response:

Thank you so much for the review and we look forward to serving you again! 

Marie M.'s profile image
Marie M. 
5 years ago

"No complaints - I appreciate the honesty that you need..." No complaints - I appreciate the honesty that you need more time to solve a technology problem rather than keep me waiting. I’m hoping that the next service will yield success. 

Business response:

We know your time is valuable and do not wish to keep you waiting unnecessarily. Please let us know when we can arrange to further evaluate your concerns. 

Jenkrimar's profile image
Jenkrimar 
5 years ago

"My husband stated how wonderfully efficient the drop off..." My husband stated how wonderfully efficient the drop off and pick up of the vehicle was. Getting the data sheet on the vehicle’s maintenance status was is also helpful. 

Business response:

Excellent! Providing efficient and informative service is always our goal for you. Many thanks from all of us here at Otto's! 

Moocher's profile image
Moocher 
5 years ago

"The agency made buying my new Mini an easy process. I..." The agency made buying my new Mini an easy process. I was treated very professionally and I was able to receive all the information needed for my new Mini in a quick manner 

Business response:

Buying a MINI should be easy! We're delighted to hear you were so pleased. Many thanks from all of us here at Otto's! 

Coleen's profile image
Coleen 
5 years ago

"Great Service" Thank you to Preston and his staff for the professional and friendly service when I was in last Saturday. Service was quick and everything requested was taken care of along with other repairs covered under my warranty. Thank you again! 

Business response:

Thank you for your kind recognition for the service delivered by Preston. Thanks again for choosing Otto's MINI! 

Frequently asked questions about MINI

How is MINI rated?

MINI has a 4.8 star rating with 2,349 reviews. 

When is MINI open?

MINI is open now. It will close at 5:00 p.m.