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MINI
- Automotive
- Exton, PA
About this business
Location details
305 W Lincoln Hwy, Exton, PA, 19341, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"I was extremely happy with Otto’s MINI experience...." I was extremely happy with Otto’s MINI experience. Michael was professional, patient, knowledgeable and friendly. I appreciate how he seemed to match my personality with my ultimate driving experience. Class act!
Business response:
That is always our goal here at Otto's MINI. We are so pleased to hear you enjoyed working with Michael toward your ultimate driving experience. Enjoy the summer motoring season!
"Annual service" I brought my car in for state inspection, emissions and its yearly oil change. The inspection revealed that my brakes were nearing the end of their life. All of the work was completed quickly and thoroughly. Preston is friendly and knowledgeable. I have only brought my car to Otto's since I bought it in 2011. I remain pleased with my experiences.
Business response:
Your trust and confidence is so important to us. We're pleased to hear you have enjoyed working with Preston. Many thanks for your long time loyalty to Otto's MINI!
"Good communication and excellent service. Had an issue..." Good communication and excellent service. Had an issue with the front brakes that was causing vibration and Mike was able to diagnose and correct the issue by replacing the front pads and rotors. I do have some concerns about the rear pads and rotors as they might suffer from the same issue as the front. Hopefully during my next inspection there will be some more conclusive evidence.
Business response:
We're pleased to hear your front braking vibration concerns have been resolved. Brake pads and rotor are inspected at each service visit as part of our complimentary multi point inspection. Many thanks for choosing Otto's MINI!
"COVID safety with a smile" I had to take my little guy Jack in for his oil change and some other maintenance stuff. Preston was great..he sanitized my car and put safety covers on it. Everyone was wearing masks and practicing social distancing. Great experience in the middle of a pandemic!
Business response:
We are working hard to maintain a safe environment for our customers and staff in these challenging times. Many thanks again for choosing Otto's!
"We love Otto’s" We come to Otto’s even if it is about 45 min away. We would not go anywhere else. Everyone is nice, the place is super clean, even before Covid. They keep u well informed of their progress on completing the service......k
Business response:
Outstanding! Many thanks from all of us here at Otto's MINI!
"Service" Service was GREAT. Thanks for handling everything like pros. The service tech is a pro. Will be stopping by at new car sales, looking for a deal.
Business response:
Thanks for servicing with us. We look forward to showing you the exciting new offerings available!
"OUTSTANDING AGAIN - COVID Sensitivity and Solid Logistics!" The MINI team did it very well again. From scheduling to the work that got done, all was handled professionally and effectively. Even with COVID and a loaner, my check in was less than 10 minutes, and with online pay, my check out was less than 5 including a quick visit to the showroom. Otto's is a 45 minute trip for me, but you are my MINI dealer.
Business response:
Excellent! We're delighted to hear you were so pleased with the quality of service, convenience and our Covid 19 measures. Thanks again for choosing Otto's!
"They are pretty much cut and dry very polite and..." They are pretty much cut and dry very polite and curtious. I waited a reasonable amount of time for my car service,price was the going rate.
Business response:
Thank you for choosing Otto's MINI Service!
"Absolute premium experience, people where lovely. I loved..." Absolute premium experience, people where lovely. I loved the loaner car too. Price was reasonable, and next time I will change my oil and filter too, because it was worth it. I am really really happy and satisfied.
Business response:
Outstanding! Thank you for your recognition of our service team. We look forward to your next visit!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 2,349 reviews.
When is MINI open?
MINI is open now. It will close at 5:00 p.m.