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MINI
- Automotive
- Exton, PA
About this business
Location details
305 W Lincoln Hwy, Exton, PA, 19341, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Michael Dixon and Chad made this the best car buying..." Michael Dixon and Chad made this the best car buying experience I have ever had bar none! The deal was perfect for us and we were in and driving out in an hour and 50 minutes. I would highly recommend your dealership to anyone.
Business response:
Outstanding! Thank you for your recognition of Michael and Chad for delivering a great purchase experience for you! We're thrilled to hear you were so pleased.
"My first visit for MINI service. Excellent experience...." My first visit for MINI service. Excellent experience. Melissa took the time to show me the waiting areas for BMW and MINI. I waited in the MINI area. First time there since the new showroom opened. Saw my salesman Michael Dixon who checkup on our MINI Clubman. Will continue to be back for service. Also my car was washed in the outside. Also the crossbars I ordered were there just like the Parts Dept promised.
Business response:
Excellent! We're happy to hear you were so pleased with your first service visit. Enjoy the summer motoring season!
"Great experience" My salesman (Michael Dixon) was very knowledgeable about the 2021 Mini. This is the fourth Mini I have purchased from Otto's and highly recommend the dealer to anyone who is interested in Minis. I went in inquiring about 4 door models but ended up falling for the convertible in the showroom. I am very happy Mini brought back manual transmissions. My first Mini was a convertible in 2005, so I am returning to my roots. I was able to drive out in my new car a few hours after making my purchase decision! Micha... read more
Business response:
Thank you for your acknowledgement of the assistance provided by Michael D and your long time loyalty to Otto's! Enjoy the rest of the top down driving season!
"My 2006 MINI was at the end of its life. I knew I wanted..." My 2006 MINI was at the end of its life. I knew I wanted to get another MINI - a 4-door hardtop - and Pete helped me find just the right one. I could not be happier with my beautiful new 2020 in Pepper White with a black roof and mirrors. It drives better than I ever could have imagined. Pete was great to work with. I highly recommend him and the whole Otto’s team!
Business response:
Outstanding! We're so pleased to hear that Pete was able to assist you in finding the MINI that suited you best. Enjoy the summer motoring season!
"Otto’s Mini always takes care of my minis! Preston is the..." Otto’s Mini always takes care of my minis! Preston is the best! He is super professional and always super kind. I really appreciate all the extra covid protections they did as well!
Business response:
Thank you for your wonderful compliments for Preston! We are working hard to operate safely in these challenging times!
"Service Wait" I brought my Mini in for standard annual service and waited for my car. My understanding was that service would take 1 1/2 hours to 2 hours max. At two hours, I inquired about my car. Preston explained it was running late & offered me a loaner which I accepted. It would have been better customer service if Preston had come to me earlier to explain my car service was running late & offer me the loaner. Having the loaner would have provided better use of my time. My Mini is in great shape & I think the service w... read more
Business response:
We know your time is valuable. Please accept our sincere apologies for the delay. We look forward to demonstrating the superior level of service we are typically known for on your next visit.
"Very pleased with the service I received at Otto’s (BMW)..." Very pleased with the service I received at Otto’s (BMW) Mini. From the moment I arrived, I was treated as a valuable client. The service was performed right away, and I was kept up to date the entire time!
Business response:
Prompt, informative service is always our goal for you here at Otto's!
"What a Great Experience!" From the time we walked in the door until the day we left with our new Mini the whole experience at Otto's Mini was great! We were immediately greeted by Michael Dixon who was very knowledgeable and wonderful to work with. He helped us match the perfect car for our daughter!! I highly recommend him to anyone interested in purchasing a car:):)
Business response:
We're delighted to hear you enjoyed working with Michael D in finding just the right MINI for your daughter. Many thanks from all of us here at Otto's!
"Awesome service experience!" My service experience was amazing. I was kept constantly updated. I even got a video of the inspection process and pictures of the work that needed to be done. I have nothing but good things to say and would highly recommend this dealership.
Business response:
Excellent! We're pleased to hear you found the video to be informative. Efficient communication is key!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 2,349 reviews.
When is MINI open?
MINI is open now. It will close at 5:00 p.m.