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MINI

4.8

About this business

Location details

305 W Lincoln Hwy, Exton, PA, 19341, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.82,349 reviews
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javalossk289's profile image
javalossk289 
5 years ago

"Warranty Service" Extremely satisfied with overall service. Preston provided superb service. NO NEED TO ENFORCE ENTRY OF 25 WORD MINIMUM. FUTURE REVIEW(S) WILL BE BYPASSED. THANKS. 

Business response:

Outstanding! Thank you for terrific compliments for Preston and thank you for choosing Otto's! 

SD's profile image
SD 
5 years ago

"Professional, efficient, polite and customer..." Professional, efficient, polite and customer oriented.otto’s Mini Cooper service is excellent. The Mini Cooper is a fabulous automobile, dependable, functional and well made! Love the way it hugs the road! 

Business response:

We are delighted to hear you were so pleased with your service visit. Enjoy the rest of the summer motoring season! 

CLUBMAN_MEMBERS_ONLY's profile image
CLUBMAN_MEMBERS_ONLY 
5 years ago

"Brake fluid, oil change, and state inspection" Preston Jackson provided professional, timely, friendly, & excellent service! Answered my technical questions and was upfront, transparent about costs. He's an exemplar employee. Thank you for your hard work, Preston! 

Business response:

Thank you for your recognition of the service delivered by Preston during your service visit. We are thrilled to hear you were so pleased! 

Orange 14's profile image
Orange 14 
5 years ago

"Friendly, efficient, good customer service...." Friendly, efficient, good customer service. Clean Facility. Nice location. Waited for my car BC nice that snacks and beverages were provided. Service took longer then expected and was offered loaner and given Starbucks gift card. Nice car wash. 

Business response:

That is always our goal for you. Many thanks for choosing Otto's MINI! 

parents51's profile image
parents51 
5 years ago

"Great Service" Recently had the occasion to vivit Otto Mini for the annual inspection and regular maintenance. Made my appointment on line with ease. Arrived a few minutes before my scheduled time but was greeting, nonetheless, very cordially. The check in process was a breeze. I waited at the dealership for the work to be done. There were several seating options including task stations with internet connection, power supply and even snacks and coffee. My car was finished within a reasonable amount of time. When the bill wa... read more

Business response:

Making your service visit professional, convenient and efficient is always our goal for you here at Otto's! See you again next year! 

Linda's profile image
Linda 
5 years ago

"Very professional, calm, well spoken and easy to talk to!..." Very professional, calm, well spoken and easy to talk to! Definitely one of the best sales people I have ever come in contact with, thanks Raheem! 

Business response:

We are so pleased to hear you enjoyed working with Raheem! Many thanks from all of us here at Otto's MINI! 

kid7dad's profile image
kid7dad 
5 years ago

"Excellent service" Service was very good, everything went smooth. Don't like "masks", not a big believer of the fake covid statistics from the biased influenced media of the "Demoncrats"! I would have liked interaction with Preston. 

Business response:

Thank you for choosing Otto's MINI Service! 

Allison's profile image
Allison 
5 years ago

"Love my convertable!" Pete Barcus was really helpful and great to work with. i came in wanting to see a couple of certified, pre-owned cars, and he was patient and answered all of my questions. he made the buying experience quick and painless. when i got there to sign and drive away, i was impressed by all the time he took with me to explain the car, and go over everything with me so that i was comfortable with everything before taking her home! i love the car, and i would definitely recommend Pete and the Otto's team. Alli... read more

Business response:

That's the Otto's MINI difference. We thrilled to hear you were so pleased with the experience provided by Pete. We want you to enjoy all the features your MINI has to offer. Many thanks again from all of us here at Otto's! 

Ginahlms's profile image
Ginahlms 
5 years ago

"Post COVID Car Buying - Painless! " We were intending to buy a new car for my husband just as COVID hit. With no one going anywhere, the need took a back seat. Fast forward almost three months and we reached out to Michael Dixon about a Certified Mini that we'd found online. We were able to do a socially distant test drive and almost all of the back and forth on line and were in our Coop having spent less than an hour total in the dealership. All car buying experiences should be like this! 

Business response:

We're happy to hear Michael was able to facilitate your purchase in the way that suited you best. Thank you for choosing Otto's MINI! 

Frequently asked questions about MINI

How is MINI rated?

MINI has a 4.8 star rating with 2,349 reviews. 

When is MINI open?

MINI is open now. It will close at 5:00 p.m.