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MINI
- Automotive
- Exton, PA
About this business
Location details
305 W Lincoln Hwy, Exton, PA, 19341, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Exceptional personal service" This was the first time having service done on my 2019 Mini. While the places I had gone in Lancaster County with my other cars all had "good" service, this place was a notch above. They went out of their way to get answers for my questions and to hunt down the things I wanted to buy.
Business response:
Outstanding! We want to be your home for all things MINI!
"Service for Mini" They were efficient and the work was completed quickly and correctly. The waiting area was comfortable and the amenities were satisfactory. I would recommend the service department
Business response:
Excellent! We know your time is valuable and strive to make your visit efficient and enjoyable. Thank you for choosing Otto's.
"Brand Loyal!" My experience at the Otto MINI dealership was smooth and pleasant. I felt like the staff were genuine and that they really could back up their experience with this brand. This is my first MINI so I was looking for some personal testimonials. Pete took his time in showing me around the features of the Clubman. I love driving now!
Business response:
Excellent! Thank you for your kind remarks for the assistance provided by Pete. We want you to enjoy all the features your new MINI has to offer.
"Love working with Preston!" I have been an Otto's customer for many years now with one reason being the superior service my car receives. Preston is top notch because he is friendly, efficient and always provides me with all the information I need to make good quality decisions about my car (plus he even laughs at my jokes!). Even though the new (old) location is a bit longer for me to drive, I will continue to bring my Mini to the experts at Otto's!
Business response:
We're delighted to hear you enjoy working with Preston and that he makes extra drive worthwhile to service with us here at Otto's MINI.
"Fun buying experience!" It was a pleasure working with Kyle. I can’t imagine there is anyone out there who knows more about The Mini than he does. He answered every question and had stories to share about his own experiences. Kyle’s enthusiasm made the entire experience an adventure and fun for me & my boys. We love our new JCW!
Business response:
Outstanding! We're so pleased to hear Kyle was able to impart his enthusiasm for MINI into the fun experience a MINI purchase should be.
"Friendly and competent customer service" The new location is closer for me. Good to see Preston went with the new location. I like the information on the status of wear on car components (tires, brakes, etc.)
Business response:
Thank you for visiting us in our new home with the same team you are already familiar with. We look forward to showing off our new MINI showroom soon!
"Very relaxed, no pressure and flexible." The people at Otto's Mini were very professional and easy to work with. I bought a used Lexus that was in excellent condition and Pete worked with me and my wife. We feel we got a good deal and would recommend this dealership.
Business response:
We're happy to hear you enjoyed working with Pete on your recent purchase. Thank you for choosing Otto's!
"Great Experience" Can't say enough about our experience, from our first test drive until the delivery of our new Mini. Kyle was always available to answer our questions. He is knowledgable, considerate and listens - important attributes in a sales associate. I recommend Kyle and Otto's Mini dealership without hesitation.
Business response:
Thank you for your endorsement of Kyle and Otto's MINI. We're delighted to hear we provided the experience you were looking for.
"Sceduled and unexpected maintenance" I have been using Otto's MINI since I bought my car in 2011. The staff have always been attentive and friendly. My routine maintenance and oil pan gasket were done as described and in a timely manner.
Business response:
Thank you for your long time loyalty. We're pleased to hear you have been assisted professionally and efficiently.
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 2,349 reviews.
When is MINI open?
MINI is closed now. It will open at 10:00 a.m.