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305 W Lincoln Hwy, Exton, PA, 19341, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Such a positive experience!" This is our 5th Mini and our 4th from Otto’s. Pete made the experience stress-free. He is responsive, knowledgeable and thorough. I would highly recommend Pete and this dealership to anyone interested in a positive buying experience.
Business response:
Outstanding! Thank you for being loyal members of the Otto's MINI family and your wonderful endorsement of Pete. Have a great summer!
"Awesome dealership! Wouldn’t buy a car anywhere else" Pete was knowledgeable and honest. Checked on our car while it was having Sirius radio installed to give us a more accurate time to finish.
Business response:
Excellent! We're delighted to hear Pete facilitated the thorough delivery experience we are known for. Enjoy the summer motoring season!
"2016 Mini Service" Scheduling was easy and convenient Drop-off was smooth everyone was professional and helpful Preston was professional and a subject matter expert answered all my questions felt very confident that my MINI was in good hands. Service was completed in a timely manner inspected, serviced, and clean
Business response:
That's our goal for you at every visit. Thank you for recognizing Preston and our service team!
"Service" First time servicing my MINI with Otto's. It was a great experience. Smooth and efficient process. Service was completed within projected timeframe. Preston checked in at least once during my wait with an update and walked me through the check-out. I'm very happy with my decision to try another dealership for the purchase of my 5th MINI!
Business response:
Thank you for servicing with us. We're delighted to hear you were so pleased.
"The Good & the Bad" It appeared that your Service Department was swamped when I dropped off my Mini; so I wasn’t surprised that it wasn’t ready when expected (the Bad)... But your offer to deliver the car to my home was great (the Good). Hopefully, as the Mini portion of the business, gets reintegrated back into the facility; things will go more smoothly. Love the facility, only wish it was closer. Thanks!
Business response:
We know your time is valuable and we do not wish to delay you unnecessarily. We look forward to displaying the superior efficiency we are typically known for on your next visit.
"Great experience " Great experience purchasing a CPO’d Cooper S. I had something very specific I had been looking for. Pete Barcus kept an eye out for me and called me as soon as the car I was looking for became available. We easily worked out a fair deal, and the whole process couldn’t have been more seamless. Highly recommend!
Business response:
We're so pleased to hear Pete was able to get you into just the MINI you were looking for. Thanks again for choosing Otto's.
"Inspection" Very helpful. Very efficient. Preston was extremely helpful with getting the registration online and that enabled me to get the car’s inspection. His can-do attitude was great.
Business response:
Excellent! Thank you for your recognition of Preston and thank you for choosing Otto's!
"Excellent Customer experience" Very customer focused, easy processes, once we ordered our Mini long wait but we understood the process. All questions and concerns we promptly address to our satisfaction.
Business response:
Thank you for your patience! Have a wonderful summer motoring season and thanks again for choosing Otto's
"Pleasant Service Appointment" Very nice friendly staff, kept in touch with me about vehicle status, answered all my questions and had loaner for me to use. Preston was awesome!
Business response:
Excellent! Great to hear Preston helped facilitate a successful service visit for you!
MINI has a 4.8 star rating with 2,349 reviews.
MINI is closed now. It will open at 10:00 a.m.