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MINI

4.8

About this business

Location details

305 W Lincoln Hwy, Exton, PA, 19341, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.82,349 reviews
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Steve's profile image
Steve 
6 years ago

"A+ Experience" I felt that I as the customer was more important than just the sale. There was a effort to meet my specific needs with a sense of respect and efficentcy. Overall, this was a very positive experience. 

Business response:

That's the Otto's MINI way of doing business. Meeting your needs effectively is the key to a long term business relationship. 

ABK's profile image
ABK 
6 years ago

"Easy peasy" Michael D. was awesome, he made buying my Countryman easy and stress free. I got the car of my dreams after looking at a few options. I would honestly say my buying experience was fun and it was great working with someone who actually drives a MINI. I LOVE my new car! Thanks, Michael! 

Business response:

MINI dreams do come true here at Otto's. Thank you for recognizing Michael D for his assistance in delivering a great experience. 

JFBEXT's profile image
JFBEXT 
6 years ago

"Good Job" Very responsive and comprehensive in diagnostics. Timely completion of work too. Work appears to be competently done after a week of driving in all kinds of weather. 

Business response:

Great to hear! Our goal is always quick and efficient service! 

jhlinde's profile image
jhlinde 
6 years ago

"Easy to work with and low-key" I haven't bought a car in fifteen years. Kyle was helpful in explaining to me the options for the Cooper Mini S, and walked me through all the pro's and con's in the manual vs. automatic debate. Overall, this was a relaxed, (almost enjoyable!) car-buying experience. 

Business response:

We're happy to hear that Kyle facilitated an informative and enjoyable experience! Enjoy the MINI!! 

Flory's profile image
Flory 
6 years ago

"Flory" Very efficient , all papers were ready for me when I arrived. Kyle went over everything in the car; however I can’t remember all of it. 

Business response:

Just let us know and we can arrange a visit to go over any questions you have. We want you to enjoy all the features your MINI has to offer. 

scolon2489's profile image
scolon2489 
6 years ago

"Great Experience!" I went to Otto's to test drive a used 2012 Subaru Outback. Pete had me out test driving the vehicle within five minutes of me being there and gave me a great deal on it when I got back. This was my first time buying from a dealer and it was a very pleasant experience. I'd recommend Otto's and especially working with Pete to anyone who asks. 

Business response:

Outstanding! We're delighted to hear Pete made your purchase experience so easy and efficient. Thank you for choosing Otto's. 

jayke74's profile image
jayke74 
6 years ago

"Great service (thanks Preston) but prices are very high" Preston is awesome to work with. Very honest and up front about the service. He is also very accommodating for those with a busy schedule. 

Business response:

Thank you for the review and for the kudos to Preston! We routinely compare our pricing with that of our competitors in the area to make sure we are offering the best value at the best price. With our state of the art facility and factory trained technicians, we are not always the least expensive for all jobs, but we do work hard to make sure we are competitive in our market. 

Pepperwhite's profile image
Pepperwhite 
6 years ago

"Winterizing Mini" I’m very impressed with the service offered at Otto’s MINI. Everyone is courteous and makes you feel special for being a MINI owner! 

Business response:

Our customers are special!! Thank you for the nice review! 

jeo's profile image
jeo 
6 years ago

"Great service and easy to work with!" Preston is great to work with. He explained the issues with the car very well and kept me informed of the status, arranged a loaner and adjusted drop off, pick up and the work to be done with my complicated and hectic personal schedule and made it easy for me to fit it all in. Thanks 

Business response:

We're delighted to hear Preston was able to accommodate your servicing need so efficiently. We try to make your visit stress free at Otto's MINI. 

Frequently asked questions about MINI

How is MINI rated?

MINI has a 4.8 star rating with 2,349 reviews. 

When is MINI open?

MINI is closed now. It will open at 10:00 a.m.