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MINI

4.8

About this business

Location details

305 W Lincoln Hwy, Exton, PA, 19341, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.82,349 reviews
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JJR's profile image
JJR 
6 years ago

"Appointment on time" Had an 8:30 Friday appointment ,promptly taken care of,state inspection,oil change, and recommended spark plug change. Thought that was odd however car runs noticeably better. Finished at 10:10 no complaints just good proficient business to deal with. 

Business response:

Thank you for the nice words and for putting your faith in us to make sure your MINI is running at its best! 

Minifan's profile image
Minifan 
6 years ago

"Very positive experience" Otto's is not conveniently located for me, but I chose it based on positive comments from other people. I was not disappointed. The employees were polite and helpful, and the dealership is attractive. The inventory of cars was quite impressive, but I chose to order mine and the process was painless thanks to Michael Dixon, my salesman. After the order was placed, Michael kept me informed as to the progress of my car, which I appreciated. 

Business response:

We're glad our reputation held true for you! Thank you for making the trip to see us! 

irabrown's profile image
irabrown 
6 years ago

"Fantastic buying experience!" I had my sights set on a Mini Cooper for quite some time, and a couple of years ago I took one out for a test drive. Although I really liked the car, at that time the electronics were not quite as sophisticated as I had wanted. I told Michael Dixon that when I did purchase a new car, it would be a Mini and it would be from him. A couple years later, I discovered that the 2019 Mini Cooper now had state of the art electronics, including Apple CarPlay. I took one out for a test drive, and immediat... read more

Business response:

Outstanding! Thank you for returning to Otto's and Michael D for your new MINI! We're delighted to hear you are enjoying all the new features you have been waiting for. 

thefulton's profile image
thefulton 
6 years ago

"Excellent Service!" The customer service and people at Otto's Mini in Exton, PA are exceptional!! I was greeted by name, kept in the loop on the progress of my care service and had all questions answered. Preston Jackson is THE BEST!! 

Business response:

Thank you for your wonderful compliments for Preston and our service team. We truly appreciate your business! 

Mike D's profile image
Mike D 
6 years ago

"Great service " Preston squeezed my repair in on short notice and got the car up and running in no time. You guys got me out of a jam. Thanks Preston! 

Business response:

We're happy to hear Preston and our service team were able to assist you quickly with your unexpected service needs. Thanks again for choosing Otto's. 

Bill B's profile image
Bill B 
6 years ago

"Great Sales Team!!" I had the pleasure of meeting both Pete and Kyle to assist me through my purchase of my Mini as well as meeting three of your ladies in the showroom and boutique. Everyone was very professional and pleasant. I would recommend Otto's to all my friends! 

Business response:

Excellent! It is a team effort here at Otto's. We're always happy to be of assistance to you! 

BADGERSBASEBALL72's profile image
BADGERSBASEBALL72 
6 years ago

"World Class Service" Thank you for taking my car in for service and getting me a rental car from Enterprise so I could get back to work. Much appreciated. 

Business response:

Thank you for choosing us for your service needs! 

Scott's profile image
Scott 
6 years ago

"Otto's Mini" I am always pleased with the service and courtesy here, and the results are in the performance of my vehicle. I couldn't be happier. 

Business response:

Awesome! Thank you for the opportunity!! 

Anthony's profile image
Anthony 
6 years ago

"Great Service" I had a service light illuminate. The person on the phone gave me an appointment with a loaner. Preston greeted me when I arrived and called me when it was done. 

Business response:

Efficient customer care is our top priority. Thanks for the great review! 

Frequently asked questions about MINI

How is MINI rated?

MINI has a 4.8 star rating with 2,349 reviews. 

When is MINI open?

MINI is closed now. It will open at 10:00 a.m.