This profile has been claimed by the business owner or representative.
MINI
- Automotive
- Exton, PA
About this business
Location details
305 W Lincoln Hwy, Exton, PA, 19341, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Great service team" I always take my Mini Clubman "back home" for servicing and have only good things to say about the experience. Jennifer always greets me with a smile and as does everyone else. I think it makes sense to trust Mini Cooper specialists with the maintenance of my 2012 Clubman - love that the history of service is easily accessible all in one place. Preston always takes good care of me.
Business response:
It is our pleasure to welcome you back home to Otto's MINI. Our factory trained technicians know your Clubman best. Thank you for recognizing Jennifer and Preston and the Otto's MINI team.
"My first Mini" Would like to thank Mike for a great experience. I would recommend Mike and Ottos MINI for anyone who is looking for a good experience in buying a car.
Business response:
Excellent! Thank you for your kind words of praise for Mike and the Otto's MINI team. We appreciate your business.
"Meeting expectations" I entered the dealer thinking about a purchase. I was greeted by Peter and we chatted a little then he set me up with a test drive. I fell in love with the car and had to buy one. That started my relationship with Peter. I am persnickety with this stuff and Peter met all my needs. I communicate through email best and he was quick to respond. I tend to have a lot of questions and he had a ready answer for all of them. He walked the fine line between being too stodgy and to informal with aplomb. I always... read more
Business response:
Outstanding! Its great to hear that Pete was able to assist in finding the right MINI for you and delivering a purchase experience that best suited your needs. Welcome to the Otto's MINI family.
"Wonderful service every time! " I am lucky to have such a good group looking out for my car. Every time the experience is fast, comprehensive, and filled with kind people always willing to go the extra mile. By far this has been the best car dealer and service department I have used. Thank you Otto’s Mini!
Business response:
That's always our goal for you at every visit. We're delighted to hear you have been so pleased.
"What great teamwork!!!" What great teamwork from Preston Jackson and everyone else in service super fast. I would recommend Otto’s Mini. I was just a little disappointed that there was no Otto’s Mini hoodie sweet shirts available to buy I love to support and promote great people and business.
Business response:
Thanks for the great review - we practice our teamwork everyday! With regard to the Otto's hoodie - we will get you set up with one - please call or email our Service Manager Joe Fritz - jfritz@ottosmini.com or 610-455-2843. Thanks!
"Pleasantly surprised" Expected the worst since the engine died but was pleasantly surprised that it was just a belt they replaced. They charged the battery & drove it for 2 days to make sure it worked fine. Very happy with friendly service and excellent results!
Business response:
Excellent! Happy to hear our service team was able to get you back to your MINI motoring enjoyment so efficiently. Thank you for choosing Otto's MINI.
"Great service" The best ! The entire team is so hard working and ready to help. Every detail is always covered. Really a pleasure to work with this team!
Business response:
That's great to hear! Thank you for the kind words - we really work hard to be an efficient team!
"Exceptional!!" The service was exceptional. Preston was personable and very responsible to me regarding the care of my car. He was in constant contact with me.
Business response:
Great communication equals great service. Happy to hear Preston helped deliver an exceptional experience.
"Oil change plus 4W alignment" Service done promptly while I waited for my car. When there were questions about service costs, Joe F brought me to see the technician, the parts, and my car so that I understood exactly what needed to be done and the costs. This openness really sets Otto's apart from other dealerships.
Business response:
We're pleased to hear Joe was able to offer a detailed explanation needed to aid in your understanding of the work to be done. That's the Otto's MINI way do doing business.
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 2,349 reviews.
When is MINI open?
MINI is closed now. It will open at 10:00 a.m.