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MINI
- Automotive
- Exton, PA
About this business
Location details
305 W Lincoln Hwy, Exton, PA, 19341, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Great attention to customers" Preston set the tone of the appointment with his friendly and thorough greeting. The work was done in less than the time I anticipated too!
Business response:
We're pleased to hear Preston delivered a friendly and timely visit. Thanks for choosing Otto's MINI.
"Treat Me like family" Preston and his entire staff were over the top - friendly and helpful. This was my first time dealing with Preston - you can see why the entire staff seems to enjoy their job.
Business response:
We're delighted to be of service hear at Otto's. Thank you for your kind words for Preston and the service team.
"Smooth as the ride!" It was really great working with Pete. He was really knowledgable and patient with our many questions. Lots of energy and enthusiasm for the brand and his work. Enjoyed the experience as it is my second mini! I will miss the convenience of the Exton dealership.. Thanks Pete!!! Love my car!!!
Business response:
Thank you for recognizing the efforts of Pete in finding the right MINI for you once again. Otto's is the home for MINI enthusiasts!
"A great time was had by all!" As I drove into the service bay I was immediately greeted and Preston was summoned. Preston listened to questions and answered with a confident, friendly and professional manner then walked me to the waiting area and showed me the coffee maker, etc. I always look forward to coming to Otto’s MINI just great people in every department.
Business response:
Outstanding! That is goal for you at every visit. Thank you for recognizing Preston and the Otto's MINI team!
"The perfect mini." Michael (Dixon) was a pleasure to work with. There was never the "car salesman" push. He knew what I wanted even before I did and guided me to the perfect car for me. He spent an inordinate amount of time demonstrating how to use the navigation system as well as all the other bells and whistles the car came with. Thank you, Michael.
Business response:
Excellent! We're so pleased to hear Michael D expertly guided you to the MINI just right for you. Enjoy!
"Purchased a Mini Cooper S " Easy to work with Mike Dixon our sales person and the dealership. Made the process fairly simple. We also traded in a car and they were fair with the trade in value.
Business response:
Making it easy is the Otto's MINI way. Thank you for your great compliments for Michael D.
"Less Painful " Although not happy to have to replace both key fobs and have them reprogrammed the service made it less painful. Loaner was great and my car was available earlier than I thought allowing me to make it to the airport in plenty of time. Everyone at Otto’s is so polite and professional and the garage is a sight to behold, so clean. Despite the pain of paying for the keys the service was great. Thanks!
Business response:
Great to hear we were able to professionally and efficiently assist you to help make the best of the situation. Thank you for choosing Otto's MINI.
"#ExceededAllExpectations" Not only was the car buying experience seamless and painless, but, for my benefit (without me even asking), Pete provided me with a discount for the dealership's MINI accessories store. He also made every effort to accommodate the quirky needs of a 65 year old cat lady. A “bravo” moment in my book! And the motoring assistance didn’t just stop after the sale… tips and tricks are continually on offer! I am truly thankful for the wealth of information and resources this man has made available to me.
Business response:
Excellent! Thank your for your kind remarks for Pete. We want to be your source for all things MINI. Thanks again for choosing Otto's.
"Committed to making it right!" Charlotte went out of her way to make things right when there was a mixup with 2 of my new tires. She came to me with an honest assessment of the situation as well as a proposed solution. I was extended every courtesy for the inconvenience, including an offer to deliver my car to me when the work was complete rather than ask me to make another trip to the service center. She even made arrangements for some personal paperwork to be dropped at my house when I realized I had left it in the loaner... read more
Business response:
We're so pleased to hear Charlotte and the Otto's MINI team worked with you so effectively in reaching the best outcome possible. Thanks again for choosing Otto's MINI.
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 2,349 reviews.
When is MINI open?
MINI is open now. It will close at 7:00 p.m.