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MINI
- Automotive
- Exton, PA
About this business
Location details
305 W Lincoln Hwy, Exton, PA, 19341, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Very Helpful!!!" Derek was a great help in trading in our smaller mini for a larger countryman. He was very knowledgeable in answering all our questions. I would recommend him for anyone looking to buy a mini.
Business response:
Congratulations on the new Countryman. We're pleased to hear Derek provided the information you needed to make an informed decision. Thanks again for choosing Otto's.
"Fair, Transparent, No Pressure, No Nonesense." This is the place for a straightforward and pleasant purchasing process. Do you have time for games and monkey business? I don’t. That’s why I bought my vehicle here. Thanks Pete Barcus for your help, courtesy, efficiency and knowledge. Would I recommend Otto’s to a friend? Yes.
Business response:
That's the Otto's way of doing business. Great to hear Pete delivered the experience you were looking for. Thanks again for choosing Otto's.
"Courtesy" the service team was ready for me upon arrival, addressing by name, understood exactly what i needed, time i needed car back and had the "borrowed" car ready!! Everything went so smoothly!!!!!!! Just great people in all the departments to work with.
Business response:
Efficient, convenient and friendly service is our goal for you at each visit here at Otto's MINI.
"Inspection and warning light" From the moment I enter the facility until I leave, everyone I encounter is professional and friendly. Preston answers my questions and is honest. I appreciate that. The price quote that comes via text and email is useful.
Business response:
Excellent! Thank you for your kind words for the service delivered by Preston. We truly appreciate your business.
"Another Happy Service!" With our aging Mini, I hold my breath every year when inspection time rolls around but as usual, your professional team guided us along. Our Service Advisor, Charlotte, provided her utmost attention listening carefully to our concerns and making sound recommendations to get us through another year. We use to be loyal customers (of 14 years) of another Mini dealer but now Ottos has earned our business and we’ll go nowhere else. Thank you!
Business response:
Outstanding! We're delighted to hear Charlotte and our service team were able to prioritize your service needs for a great outcome. Thanks for choosing Otto's.
"Another Great Experience at Otto’s Mini" Our family has now purchased or leased 6 Minis from Otto’s. Each experience has been stress free and enjoyable. We usually qualify for loyalty discounts and Otto’s always offers good deals. We have always worked with Pete Barcus, who is very diligent, bright, cooperative, knowledgeable, and well organized. Pete’s consistently a great pleasure to deal with and is the principal reason, along with the favorable deals and excellent service, that we have returned to Otto’s year after year... read more
Business response:
Thank you for your long time loyalty to Otto's MINI and your recognition of the experience facilitated by Pete. Enjoy the holiday motoring season in your new MINI!
"Preston’s honesty, sincerity and fairness is unmatched" Preston Jackson has and continues to give 100% effort whenever I bring in my Mini’s. Knowing he was at Otto’s was a driving reason that I just bought another Mini Copper. There are a lot of car choices, a lot of car dealers, a lot of car salesman, but in the end, it is the service department that you are dealing with when there’s an issue. I know I will be dealt with honestly, fairly and professionally by Preston Jackson, he is just that kind of guy. The entire team at... read more
Business response:
It is truly gratifying to hear your kind compliments for Preston. Your confidence is priceless to us. Thank you for choosing Otto's.
"Great experience!" Dereck was awesome. He returned all calls promptly and was extremely knowledgeable. Purchasing was a breeze and I was out of the door in 30 minutes. I purchased a used car, and they made sure everything was up to MY standards! Thanks Derek
Business response:
Thank you for recognizing the great experience delivered by Derek. Your satisfaction is our first concern every time.
"Loaner surprise " When I made appt no loaners available When I checked in nice young woman w glasses said she would look, asked manager, got me a great loaner, saved me time, aggrivation, and uber cost! Thanks OTTOs!
Business response:
Thank you for the great review! Sometimes loaners come back before we expect them to and we're glad it worked out for you!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 2,349 reviews.
When is MINI open?
MINI is open now. It will close at 7:00 p.m.