This profile has been claimed by the business owner or representative.
MINI
- Automotive
- Exton, PA
About this business
Location details
305 W Lincoln Hwy, Exton, PA, 19341, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Service manager Melissa Gibson is outstanding! She communicates efficiently and always explains the issues with the vehicle in a comprehensive yet understandable fashion. It’s always a pleasure to work with her.
Business response:
Yes, communication is key. Thank you for your kind compliments for Melissa and thank you for servicing with Otto's MINI.
Everyone was helpful and courteous. Got a good price on the 2017 Mini convertible. Derek showed me the interior of the car and how everything worked.
Business response:
Many thanks on behalf of Derek and the Otto's MINI team. Enjoy the top down motoring season.
Our Mini Cooper Convertible went in for its first service at Otto's last week. We were surprised at the exceptional service and attention we received. We highly recommend Otto's based on our first experience.
Business response:
Exceptional service and attention to detail is what you can expect at each service visit. Thanks again for choosing Otto's MINI.
It was great to work with Mike Dixon, Dave Hackett, and Ryan Ressel at Ottos Mini of Exton during our recent purchase. Everything was handled professionally and at a reasonable price. We would not hesitate to check with them again in the future.
Business response:
Thank you for your recognition of our sales and finance staff. We are pleased to hear your purchase was conducted to your satisfaction. We appreciate your business.
It's always a pleasure dealing with Melissa in the service department. She always makes you feel like you're the only client. Her and her team of technicians always do a superb job.
Business response:
Thanks for the nice words about Melissa and the team! It's always our goal to make each customer feel special - we're glad you felt that way!
I was in and out quickly for both drop-off and pickup - my loaner was ready to go and there was no line at all. Once I received my recommendations, I was easily able to reach Melissa Gibson to discuss what I wanted done. Melissa has been my service advisor for several years now, and I've had an excellent experience with her all around. She's extremely helpful and friendly. The work that I had done to my vehicle was done quickly and done right, the first time.
Business response:
Thank you for your wonderful compliments for your service advisor Melissa. We're pleased to hear she helped deliver another great service experience here at Otto's MINI.
I really liked how it all went from me test driving the car to trying to find every way to work make it all get done I would recommend this dealership to anybody that would like a nice car at a good price & people that will work with you and try their best to get it done.
Business response:
Thank you for your appreciation expressed to our sales team. Enjoy all that your MINI has to offer.
A checkup, state inspection and replacement of a worn trunk actuator assembly. All done quickly and efficiently with a reserved appointment while I waited. Thank you.
Business response:
Efficient and straight forward is how we like to work. Thanks for choosing Otto's MINI.
OTTO'S service is top notch!! Everyone is wonderful from the moment you walk thru the doors. Melissa, Kyle, and Carol took excellent care of me and my vehicle.
Business response:
Oustanding! Thanks for the great feedback for our service team.
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 2,349 reviews.
When is MINI open?
MINI is open now. It will close at 8:00 p.m.