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MINI
- Automotive
- Phoenix, AZ
About this business
Location details
7101 E Chauncey Ln, Phoenix, AZ, 85054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
After a week of used car shopping we walked into Mini N Scottsdale and were immediately greeted by Dallas Schnackenberg. What a refreshing change from all of the used car salespeople we had dealt with who were worthy of a Saturday Night Live skit!! We test drove the Mini that we were interested in right off the bat -without any sales preamble or persuasive up-selling. She listened to our wants AND needs. The perfect salesperson, she gave us the reins instead of trying to lead us. We also got what we wanted for our trade in, ... read more
Business response:
Thank you, Lynne! We were happy to help! We'll make sure to thank Dallas for providing you with an amazing experience. If you ever need anything else, you know where to find us! Thank you for your business and loyalty.
I have wanted a Mini Cooper since 2002 and I finally went to get mine. I communicated with the online services about an Oxford Mini and was given 3 to look at. I went down to Mini North and met Dallas and the rest of the cool members she works with. Everyone was professional, nice and were there to answer any questions. I never felt rushed or persuaded to buy another mini. Dallas told me my mini was not available due to location reasons and she found the exact style to let me test drive. It was a great experience from start ... read more
Business response:
Steve, thank you for taking the time to leave your five-star review. Congratulations on your Mini Cooper! It was our pleasure to assist you, and we will make sure to pass along your feedback to Dallas and the team. We appreciate your time and business, and look forward to working with you again in the future!
This is what GREAT customer service looks like!! Clean neat tidy folks working as well as service drop off area and waiting area. Solid communication through out the process. Much appreciated!!
The service is what I expected Scott my service advisor is a great guy my rental car was clean and ready for me when I arrived. The only issue I had was when I was getting ready to pay my bill the young woman behind the counter was on her cell phone and had a cup of coffee in front of her. I don't think that Scottsdale Mini Cooper let's their employees do this while they're on the clock.
Business response:
Hello Dale, Thank you for bringing this to my attention. I take your feedback seriously and we use it to make sure we are always providing the best service possible. I will be sharing your feedback with the team to ensure your future visits exceed your expectations. Thank you for your feedback! Sincerely, James Kelly General Manager MINI North Scottsdale
A great purchasing experience with Dallas. Scott always takes care of me in Service. I recommend Mini North Scottsdale.
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.7 star rating with 963 reviews.
When is MINI open?
MINI is open now. It will close at 8:00 p.m.