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MINI
- Automotive
- Naperville, IL
About this business
Location details
2491 Aurora Avenue, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great place for service! Great place! Definitely recommend going there to buy or service your car!
Business response:
Jeff, it means a lot to us to have earned your recommendation of our dealership! We sincerely value your business, and we look forward to your next visit!
Bill Jacobs We took our car in for a check engine light. Mitch Shefveland was incredibly helpful! Our car was fixed in a timely manner and we're very satisfied with the work (and Mitch's service)!
Business response:
It is great to hear that everything was completed quickly and to your satisfaction. We hope to see you soon!
Bill Jacobs MINI Needed a replacement connector for a speaker harness
Business response:
Thanks for leaving us a positive review, Lee! Please don't hesitate to reach out if there's anything additional we can do for you.
Exceptional Service Whenever I need service for my 2014 Mini Cooper I bring it to Bill Jacobs. My service advisor is Mitchell and always exceeds my expectation in friendliness, explanations and making sure I keep my Mini motoring. :) Hands down the best service I’ve experienced in over 20 years.
Business response:
Diane Cooper, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs MINI.
Mini service BilL Jacobs service team, Dean, Mitch, and Kyle are All top notch, Mitch is my guy always takes care of me
Business response:
Thanks for highlighting our staff that helped make this such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Repairs and service I always love going into Bill Jacobs because everyone is helpful, friendly and accommodating. Mitchel always has my back and always follows through with follow up calls as promised. The customer service is over the top. I highly recommend Bill Jacobs MiniCooper for their excellent people skills and generous hospitality. I know it’s a car dealer but when making an investment in a vehicle, you are investing in the whole package. Another words, you are investing In the service and care ofthe lifetime of the ... read more
Business response:
Hi Julie, thank you for taking the time to leave a review for us at Bill Jacobs MINI. We're happy that we can always meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Always accommodating The service department is always accommodating and working with Mitch S. is always pleasant. They almost always offer a loaner and try to meet my needs in an expedient way.
Business response:
Royal, we are glad to hear you always have a great experience with Mitch and our service department! We look forward to your next visit! Take care!
Bill Jacobs is great I recently had my oil changed and car inspected. I had a budget to work with so couldn't do everything. Mitch the advisor and Mike, the technician, recommended what needed to take priority. The work was done in a timely manner and I was regularly kept up on progress. Dean and Kyle are also great to work with!
Business response:
Eric, we are glad to read such wonderful comments about your recent service experience! We are pleased Mike and the team could help get you back on the road in a timely manner. If you're ever in need of more help, please let us know!
Mini Service at Bill Jacobs on 2/2/18 Mitch was very thorough with his assessment of what was needed. The service went very well.
Business response:
Neil, we are so pleased you enjoyed your visit to Bill Jacobs MINI! Thank you, and have a fantastic day!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 1,819 reviews.
When is MINI open?
MINI is closed now. It will open at 9:00 a.m.